Sales Operations Specialist
About The Position
Huntress is seeking a highly detail-oriented, process-driven, and proactive Sales Operations Specialist to support the full sales organization, including SDRs, AEs, CAMs, and SEs. The role involves removing obstacles, providing operational guidance, and enabling teams to operate efficiently. This position will collaborate with Sales, Finance, GTM Systems, and Engineering to optimize workflows, improve efficiency, resolve escalated issues, and maintain smooth communication across departments, ensuring the sales organization runs effectively and delivers results. Huntress is a remote-first company founded in 2015 by former NSA cyber operators, focused on making enterprise-grade cybersecurity accessible to businesses of all sizes. The company secures over 5 million endpoints and 11 million identities worldwide.
Requirements
- 5 + years in sales operations, sales support, or a related field supporting revenue-generating teams
- Experience with Salesforce
- Experience with Billing
- Strong attention to detail and commitment to process accuracy
- Maintain sales data integrity, reporting and performance metrics
- Proficiency with Microsoft Excel / Google Sheets and other reporting tools
- Excellent verbal and written communication skills
- Ability to manage multiple priorities in a fast-paced environment
- Knowledge of sales workflows and operations best practices
- Experience with Distribution and Reseller sales support
Nice To Haves
- Experience with AI tools including Claude and Serval
Responsibilities
- Serve as a frontline resource for the sales organization, addressing questions, resolving issues, and helping unblock challenges
- Support SDRs, AEs, CAMs, Reseller Reps and SEs in achieving goals through operational guidance and cross-functional collaboration
- Partner with RevOps leadership to identify operational bottlenecks and implement solutions
- Document, maintain and optimize sales operations workflows to ensure clarity, efficiency, and consistency
- Identify opportunities for process improvements to help the sales team operate more effectively
- Assist with the implementation of tools and automation to streamline workflows and reduce manual effort
- Assist in monthly financial reconciliation processes and data auditing
- Act as a liaison between Sales, Finance, Legal, GTM Systems, and Engineering to resolve issues and maintain smooth operations
- Support training initiatives for the sales organization on tools, processes, and best practices
- Ensure accurate data and operational processes are maintained across the sales organization
- Assist with sales technology implementations and enhancements
Benefits
- 100% remote work environment
- Generous paid time off policy, including vacation, sick time, and paid holidays
- 12 weeks of paid parental leave
- Highly competitive and comprehensive medical, dental, and vision benefits plans
- 401(k) with a 5% contribution regardless of employee contribution
- Life and Disability insurance plans
- Stock options for all full-time employees
- One-time $500 reimbursement for building/upgrading home office
- Annual allowance for education and professional development assistance
- $75 USD/month digital reimbursement
- Access to the BetterUp platform for coaching, personal, and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
