Sales Operations Specialist - Wholesale Apparel

BCI Brands • New York, NY

5d

About The Position

The Sales Operations Specialist is responsible for managing the end-to-end sales order process for major national retail accounts in a high-volume, high-SKU wholesale apparel environment. This role ensures the accurate processing, allocation, and fulfillment of customer orders by coordinating closely with Sales, Production, Logistics, and third-party logistics (3PL) partners. The ideal candidate has strong experience with EDI order processing, inventory allocation, pick ticket generation, and ERP systems, along with excellent Excel skills and a proactive, detail-oriented approach to problem-solving. An Excel assessment may be part of the interview process (specifically doing VLOOKUP, PIVOT tables, basic formulas, etc.).

Requirements

• Minimum 4+ years of sales operations experience
• Required background in wholesale apparel
• Experience working with allocation and generating pick tickets is mandatory
• Experience with ERP systems required (Exenta or BlueCherry strongly preferred but not required)
• Must have strong Excel skills
• Organized and detail-oriented with strong follow-through
• Highly motivated

Nice To Haves

• Preferred background working with 3PL warehouses

Responsibilities

• Manage and process sales orders from major national retailers in high-SKU count environment including: Inbound EDI PO processing and bulk order matching
• Review of unconfirmed orders
• Review of open orders against on hand in inbound supply to identify and resolve issues such as late delivery, shortages, etc.
• Allocate and drop picks to 3PL’s
• Manage open picks at 3PL warehouses in conjunction with on-site BCI Brands team, including timely routing and shipping of orders
• Track inventory, allocate orders, drop picks and manage orders received via EDI and manually.
• Liaise with Production, Logistics and 3PL warehouse teams regarding the status of sales orders, production and inbound shipments required to fill them, as well as the need for any extensions, shortages, etc.
• Cooperate closely with sales team to ensure timely and accurate information sharing and communication of order status updates, extension needs, etc.

Benefits

• Health Benefits (Medical, Dental & Vision)
• Life Insurance
• Flexible Spending Account
• 401k Program
• Paid Time Off
• Robust Holiday Schedule
• Commuter Benefits
• Training & Development
• Growth Opportunities!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed