Sales Operations Specialist, Revenue Operations

jrni•Boston, MA

6d•$95,000 - $110,000•Remote

About The Position

jrni is looking for a Sales Operations Specialist to be the day-to-day link between our go-to-market teams and the systems and processes they rely on every day. This hands-on role blends quoting, deal support, enablement, and commissions administration — supporting Sales, Customer Success, and Finance so they can move fast and close confidently. You'll partner closely with our Salesforce Administration team, who own the technical build of the org, while you own how the business actually uses it day to day.

Requirements

3+ years in Sales Operations, Revenue Operations, or a similar GTM-facing role
Hands-on experience with Salesforce CPQ, native quoting, or deal desk workflows
Experience supporting sales compensation plans and commission calculations
Demonstrated ability to build complex reports and dashboards; strong Excel/Google Sheets skills
Excellent communication and training skills — comfortable with sellers and technical stakeholders

Nice To Haves

Salesforce Administrator certification or other Salesforce credentials
Experience supporting contract review or contract operations
Exposure to revenue intelligence or forecasting platforms (Clari, Forecast, etc.)
Familiarity with GTM stack tools: Salesloft, Outreach, ZoomInfo, Gong, or similar

Responsibilities

Train new hires on Salesforce, quoting tools, and core sales processes as part of onboarding
Support ongoing Salesforce usage questions for Sales and CS, and maintain process guides and playbooks (system setup and technical fixes are owned by the Salesforce Administration team)
Serve as the primary resource for quote creation — building accurate, professional quotes within Salesforce CPQ or the native quoting tool
Manage the business logic of the product catalog, price books, and discount structures; support renewal and upsell/cross-sell pricing scenarios
Partner with Finance and Sales leadership on deal desk workflows for non-standard pricing, approvals, and contract terms
Assist with contract review and processing, and reconcile bookings, billing, and revenue data across Salesforce and Finance systems
Administer sales compensation plans; calculate, process, and audit commission payouts and resolve disputes
Support territory management, lead routing, quota tracking, and pipeline hygiene in partnership with Sales and CS leadership
Build and maintain dashboards and reports covering pipeline, ARR, renewal health, and quota attainment for QBRs, board prep, and commission calculations
Work in Excel/Google Sheets for data imports, audits, and reporting needs, and act as an operational partner to Sales and CS on day-to-day process questions