Sales Operations Senior Analyst

Equinix • Toronto, ON

61d

About The Position

Who are we? Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work. The Channel Sales Strategy and Operations Senior Analyst plays a critical role in leveraging data and technology to support the channel sales organization, diagnose issues, and design solutions.

Requirements

• 5+ years experience preferred
• Bachelor's degree required

Responsibilities

• Channel Sales Strategy Participates in the annual channel sales planning process for the Americas region (e.g., partner segmentation, territory design, quota setting, account planning, etc.)
• Contributes to the development of channel sales growth strategies within partner verticals and territories
• Works with senior management to identify and prioritize key channel initiatives across partner types (distributors, resellers, MSPs, GSIs, TSDs)
• Program Support/Implementation Provides support on cross-functional projects targeted at improving channel funnel growth and sales productivity
• Analyzes data to evaluate program effectiveness and makes recommendations for improvements
• Conducts data analysis to support Channel Sales leadership and collaborates frequently with Partner Sales Managers
• Reporting and Analytics Collects, validates and organizes data to support channel-specific reporting and dashboard production
• Performs modeling and sensitivity analyses to evaluate options and guide management decision-making
• Process Improvement Executes global channel or cross-department process improvements
• Identifies opportunities to improve/automate new and existing channel sales operations processes
• Works independently with other team members and other departments (sales, marketing, finance, IT, customer support) on system integration/upgrade projects
• Leads projects and implementation
• Supports UAT for processes and systems at the regional level, and provides feedback and suggestions representing the channel sales organization
• Sales Operations Support Supports the channel sales organization in Sales Operations related matters
• Investigates issue escalations
• Provides system training to Channel Sales Teams as required
• Ensures the smooth running of established channel sales processes

Benefits

• Employee Assistance Program: An Employee Assistance program is available to all employees.
• US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.
• Canada Core Benefits: - Insurance: You may enroll in healthcare coverage that is designed to complement the provincial healthcare system, along with life, disability and optional benefit plans that are designed for you and your eligible family members. - Retirement: You may also enroll in Equinix-sponsored retirement or savings plans: Defined Contribution Pension Plan (DCPP), Group Retirement Savings Plan (RRSP) and Tax-Free Savings Plan (TSFA). - Vacation and Paid Holidays: Equinix offers both vacation and personal time, along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to specific plan or program terms, and to change at Equinix discretion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees