Senior Sales Operations Analyst

Xero•Toronto, ON

1d•CA$66,000 - CA$116,000•Hybrid

About The Position

As a Senior Sales Operations Analyst, you will serve as the analytical and operational backbone of the Canadian go-to-market function. You will play a vital role in enabling the team to perform at their best by synthesising data, insights, and operational rigour across the sales engine. This involves proactive forecasting of metrics, quota deployment aligned with business objectives, and maintaining internal systems at peak efficiency to drive meaningful growth for our small business community. You will act as a strategic partner to sales leadership, translating complex commercial questions into clear, evidenced recommendations rather than just raw numbers. By owning data accuracy in Salesforce and designing sophisticated SQL models, you will ensure the business has a single, reliable version of the truth to inform critical decision-making and territory strategy.

Requirements

Extensive experience in sales or revenue operations, ideally within a SaaS or subscription-based business environment.
Strong SQL skills to build and maintain scalable data models.
Proficiency in Tableau or similar BI tools.
Hands-on experience with Salesforce, including a deep understanding of data quality management and CRM administration.
A high degree of ownership, driving projects to completion and solving problems independently.
Ability to communicate complex data insights clearly.

Responsibilities

Building and maintaining scalable SQL data models and Tableau dashboards to power regional reporting on partner performance and pipeline health.
Driving the adoption of modern GTM technology and AI tools, including Salesforce, Clari, and Gong, to maximise regional efficiency.
Designing and executing territory models and quota deployments that align with the current budget and business objectives.
Leading your contribution to the core sales rhythm through weekly forecasting, pipeline reviews, and quarterly business reviews.