Sales Operations Manager - Baxter Subaru Omaha
About The Position
Oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes. Serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge. Monitor guest leads, communications, and follow-ups to support a high-quality sales experience. Support Sales Directors and the sales team through training insights, appointment confirmations, next-day follow-up calls, and assisting with overflow guest needs. Structure deals, prepare finance menus, process credits, and handle necessary documents, payoffs, and in-transits. Assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs. Provide support on the sales floor during peak times and ensure alignment with manufacturer and dealership standards. Perform additional duties as assigned.
Requirements
- Must be at least 18 years of age and have a valid driver’s license to operate a motor vehicle
- Strong knowledge of dealership operations, inventory management, and finance processes
- Proficiency with CRM and DMS systems (e.g., Route One, Dealertrack, Tekion, Reynolds, etc.)
- Prior dealership or sales coordination experience preferred
- Excellent communication, organization, and multitasking skills
- Ability to work in a fast-paced environment and support multiple teams simultaneously
Responsibilities
- Oversee daily sales operations, ensuring accurate reporting, smooth workflows, and compliance with dealership processes.
- Serve as the subject matter expert for dealership systems, CRM, DMS, inventory processes, and brand product knowledge.
- Monitor guest leads, communications, and follow-ups to support a high-quality sales experience.
- Support Sales Directors and the sales team through training insights, appointment confirmations, next-day follow-up calls, and assisting with overflow guest needs.
- Structure deals, prepare finance menus, process credits, and handle necessary documents, payoffs, and in-transits.
- Assist with used-car appraisals and manage accurate CRM logging and guest visit close-outs.
- Provide support on the sales floor during peak times and ensure alignment with manufacturer and dealership standards.
- Perform additional duties as assigned.
Benefits
- Competitive Pay: $70,000-90,000 annually (salary plus bonus)
- Flexible Work Schedule: Full-time hours
- Market-leading medical plans including PPO, HSA, and FSA options
- Multiple Dental (includes orthodontics) and Vision plans
- Varying Vacation and Sick Leave available Day 1
- 4 Week-Paid Parental Leave available Day 1
- 401(k) Match with 100% vesting after 1 year and immediate eligibility at age 18
- Short- and Long-Term Disability options
- Accident and Critical Illness Plans
- Basic Life, Pet, Legal, & Identity Insurance
- Training and Development Opportunities for All Employees
- Extensive Employee Discounts: Vehicle purchases, parts, service, hotels, travel, and more
- Educational Reimbursement: General and specialized technical automotive degrees
- Employee Assistance Programs
- Paid Holidays: New Year’s Day, Memorial Day, Juneteenth, 4th of July, Labor Day, Thanksgiving, Christmas Eve, & Christmas Day
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
