Sales Operations Manager

Logan A/C & Heat Services • Dayton, OH

1d • Onsite

About The Position

As an HVAC Sales Operations Manager, you’ll lead, develop, and motivate the sales team to drive revenue growth while ensuring every customer receives a professional, solution-focused, and exceptional experience. This role involves recruiting, training, coaching, and developing HVAC comfort advisors and sales representatives to achieve individual and team performance goals. You will set clear sales targets, monitor KPIs, and hold the team accountable to results. Additionally, you will ride along with sales team members to provide in-field coaching, feedback, and ongoing development. The role oversees the sales process from lead generation to close, ensuring consistent execution and a high standard of customer experience. Collaboration with marketing, operations, and dispatch teams is key to align lead flow, installation capacity, and revenue goals. You will also analyze sales reports and trends to identify opportunities for growth, improvement, and strategic planning, and ensure all proposals, financing options, and system recommendations are accurate, ethical, and aligned with company standards.

Requirements

• Driven leader with a proven track record in HVAC or in-home sales
• Strong leadership skills
• Deep understanding of the sales process
• Passion for developing others
• Experience managing sales teams
• Experience analyzing performance metrics
• Experience driving consistent revenue growth
• Strong communication skills
• Strong coaching skills
• Strong strategic thinking skills
• Competitive
• Results-oriented
• Committed to building a high-performing sales culture

Responsibilities

• Recruit, train, coach, and develop HVAC comfort advisors and sales representatives to achieve individual and team performance goals
• Set clear sales targets, monitor KPIs, and hold the team accountable to results
• Ride along with sales team members to provide in-field coaching, feedback, and ongoing development
• Oversee the sales process from lead generation to close, ensuring consistent execution and a high standard of customer experience
• Collaborate with marketing, operations, and dispatch teams to align lead flow, installation capacity, and revenue goals
• Analyze sales reports and trends to identify opportunities for growth, improvement, and strategic planning
• Ensure all proposals, financing options, and system recommendations are accurate, ethical, and aligned with company standards

Benefits

• Competitive pay
• Medical insurance
• Dental insurance
• Vision insurance
• Short-term disability
• Long-term disability
• Voluntary life insurance
• 100% company-paid group term life coverage
• 100% company-paid AD&D coverage
• Weekly PTO accrual starting at 56 hours per year, growing with tenure
• 24 hours of sick time
• Predictable scheduling
• Traditional 401(k) with a 4% company match
• Roth contribution option
• Bonus opportunities
• Profit-sharing opportunities
• Paid Training

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed