Sales Operations Manager

The Clemens Food GroupHatfield, PA
Onsite

About The Position

Drive impact across the business—not just within it. If you’re energized by working at the intersection of sales, analytics, and operations, this is a role where your work directly influences customer success, profitability, and strategic growth. As a Sales Operations Manager – Retail Channel you act as the critical link between external customers, sales teams, and internal cross-functional partners—owning account performance while identifying opportunities to improve processes, margins, and service levels.

Requirements

  • Bachelor’s degree
  • 2+ years of experience in analytics, sales operations, or related field
  • Strong analytical mindset with advanced Excel skills (pivot tables, VLOOKUPs, etc.)
  • Ability to manage multiple priorities in a fast-paced environment
  • Strong communication and cross-functional collaboration skills
  • High attention to detail with a proactive, problem-solving approach
  • Comfort working across systems (SAP, BI tools, CRM, etc.)

Responsibilities

  • Own customer profitability, volume performance, and KPI delivery
  • Lead forecasting, P&L analysis, and margin management with actionable insights
  • Partner cross-functionally (Sales, Supply Chain, Marketing, Customer Service) to drive execution
  • Manage pricing, trade spend, and accruals with accuracy and accountability
  • Identify and implement process improvements
  • Support new product launches, promotions, and private label opportunities
  • Translate data into insights that drive customer and business decisions
  • Serve as a key liaison for both internal teams and external customer relationships
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