Sales Operations Manager
About The Position
At Heyco, a PennEngineering company and Certified Great Place to Work®, we innovate and collaborate to make the world a better place. You can contribute to work that matters with a company where diversity, equity and belonging are shared values. We’re committed to fostering an environment for every employee that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Heyco is seeking a motivated, excited, individual to be a part of the Sales and Marketing Team. As the Sales Operations Manager at Heyco, you’ll collaborate with teams that do truly amazing things. Join us as we build the future in Manufacturing and Engineering!
Requirements
- BA/BS in Business, Marketing Research or Statistics is preferred.
- Five to seven years of data mining/data analysis
- Experience with ERP systems and CRM (i.e., HubSpot)
- Strong analytical and communication skills
- Excellent PC skills including MS Access, Excel, and PowerPoint
- Candidates must be authorized to work in the US without the need for current or future sponsorship.
- Local candidates encouraged to apply as relocation assistance is not available.
Responsibilities
- Develop, maintain, and optimize sales operations processes, such as sample ordering, order management, customer segmentation, pricing, quoting, and lead management to support the field sales team
- Analyze sales data to identify trends and opportunities and create reports to track progress and performance.
- Utilize CRM to develop and maintain accurate customer and sales records as well as running monthly sales, commission, and POS reports.
- Prepare and manage forecast process and quarterly business review material presented to the senior leadership team.
- Manage sales database, point of sale from our channel partners to measure and improve forecast accuracy.
- Collaborate with the field sales team to understand their operational needs and help achieve their goals.
- Develop strategies and tactics to maximize sales effectiveness and efficiency.
- Create and manage sales documentation, including sales plans, SOPs, and job aids.
- Manage and advise on the execution of campaigns and promotions to our channel partners.
- Provide training and support to sales team on operations processes
- Create reporting, graphs and PowerPoint slides for channel partner meetings using data from CRM, point of sale and ERP system
Benefits
- Medical & Employer Paid: Dental and Vision
- Parental Leave
- 401k and Employer Match
- Paid time off and holidays
- Tuition reimbursement
- Paid On the Job Training
- Performance incentive bonuses
- Talent Referral Bonus Program
- Employee Centric Culture
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What This Job Offers
Job Type
Full-time
Career Level
Senior
