Sales Operations Manager

Interface AI•San Francisco, CA

11d•Onsite

About The Position

Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem. About the Role: As Sales Operations Manager at Interface.ai, you'll own the systems, processes, and analytics that power our entire GTM engine. This is a high-leverage, high-visibility role at a Series A company scaling fast, you'll partner directly with sales leadership to build the operational foundation that takes us from $25MM ARR to $100MM and beyond. If you love turning ambiguity into order, data into decisions, and process into pipeline, this role was built for you.

Requirements

5+ years of Sales Operations or Revenue Operations experience, ideally at a B2B SaaS, AI, or fintech company
Salesforce expert, you've built it out, administered it, and maintained clean data at scale; custom objects, workflows, reports, and dashboards are second nature
Analytical and data-driven, you build models, run analyses, and translate numbers into clear recommendations for leadership
Process-obsessed, you see inefficiency and can't help but fix it; you build systems that scale
Cross-functional communicator, you work seamlessly with Sales, Marketing, Finance, and CS, and you know how to influence without authority
Startup-ready, comfortable with ambiguity, fast iteration, and building from scratch
Experienced with GTM tooling, Outreach, ZoomInfo, Gong, HubSpot, or similar platforms are familiar territory

Nice To Haves

Experience at a Series A–C company building RevOps from scratch
Prior exposure to financial services, banking, or fintech sales motions
Experience managing or mentoring junior Ops team members

Responsibilities

Own the full RevOps function, CRM administration, GTM toolstack, data integrity, and workflow automation across Salesforce and HubSpot
Build and maintain forecasting models, pipeline dashboards, and executive-level reporting that give leadership a clear, real-time view of the business
Design and optimize lead routing, territory management, sales stage definitions, and handoff processes between BDR, AE, and Customer Success
Partner with Finance on revenue planning, quota setting, and commission structure design and administration
Lead GTM tool evaluation, implementation, and adoption (Outreach, ZoomInfo, Gong, and beyond)
Serve as the single source of truth for revenue data, ensuring accuracy, consistency, and accessibility across teams
Identify and eliminate process bottlenecks that slow deals, reduce forecast accuracy, or create friction in the sales cycle
Own Deal Desk operations, manage quote-to-close hygiene, deal reviews, approval workflows, and pricing governance to keep deals moving cleanly
Build the Sales Ops function from the ground up, with the opportunity to grow and lead a team as we scale