Sales Operations Manager

AlertMedia • Austin, TX

10h • Hybrid

About The Position

AlertMedia is looking for a Sales Operations Manager to create scalable, technology-driven processes that ensure best practices across opportunity management, pipeline visibility, and data quality. You’ll also conduct data analyses that will be used to inform strategic decisions across the entire Go-To-Market team and other parts of the business. As one of the fastest growing software companies in the nation, we’re focused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand!

Requirements

• 3+ years of experience in Revenue Operations, Sales Operations, or GTM Systems
• Proficiency in Salesforce and other sales systems (Outreach, Zoominfo, Qualified, Gong, UserGems, and more)
• Advanced Excel skills (formulas, lookups, pivots, graphs)
• Strong analytical mindset with the ability to translate complex data into clear insights
• Experience improving data quality, governance, and enrichment processes
• Experience designing and implementing automations, workflows, and system integrations
• Roll-up-your-sleeves approach with a willingness to take on "non-role-specific" sales duties as needed to support the team and business
• Strong cross-functional collaboration and stakeholder management skills

Nice To Haves

• Business segment support
• CPQ implementation and maintenance
• Forecasting
• Geographic territory mapping
• Executive-facing sales reporting and data analytics
• CRM improvements and QA testing
• Commission plan design
• Building rapport with sales leadership
• Cross-functional project management
• Acquisition integration
• Rapid growth businesses

Responsibilities

• Act as a strategic partner to leadership by translating data into clear, actionable insights and recommendations
• Lead initiatives to streamline and standardize sales processes, ensuring scalability as the business grows
• Oversee key activities such as sales forecasting, territory design, and budgeting
• Design and deploy automations and intelligent workflows to eliminate manual work and improve rep productivity
• Create real-time, self-serve reporting and dashboards for all levels of the business, reducing dependency on manual analysis
• Proactively identify pipeline risks, data gaps, and performance trends using automated alerts and anomaly detection
• Reactively troubleshoot issues faced by the sales teams and proactively propose enhancements to avoid those issues
• Improve data quality and enrichment strategies through automation and third-party intelligence sources
• Evaluate new technologies to improve sales performance
• Foster cross-functional collaboration to create the best possible experience for the sales teams
• Collaborate closely with other members of the revenue operations team to ensure optimal processes & practices throughout the opportunity lifecycle.

Benefits

• Competitive base salary + Company-wide bonus program
• Generous and flexible time off and parental leave policies
• Health benefits - Medical, Dental, Vision and Life Insurance are 100% paid for employees!
• 401K with generous company match
• Amazing rewards and incentives – we love celebrating each other!
• Commitment to community service with opportunities to give back
• A Best Places to Work company 10 years in a row and numerous other awards
• Access to new downtown office with 360 views of Austin, high-tech building gym and nearby running trails
• Ongoing career development opportunities through our Learning & Development team

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed