Sales Operations Manager

Logan A/C & Heat ServicesDayton, OH
2d

About The Position

As an HVAC Sales Operations Manager, you’ll lead, develop, and motivate the sales team to drive revenue growth while ensuring every customer receives a professional, solution-focused, and exceptional experience.

Requirements

  • Driven leader with a proven track record in HVAC or in-home sales
  • Experience managing sales teams, analyzing performance metrics, and driving consistent revenue growth
  • Strong communication, coaching, and strategic thinking skills
  • Competitive and results-oriented
  • Committed to building a high-performing sales culture

Responsibilities

  • Recruit, train, coach, and develop HVAC comfort advisors and sales representatives to achieve individual and team performance goals
  • Set clear sales targets, monitor KPIs, and hold the team accountable to results
  • Ride along with sales team members to provide in-field coaching, feedback, and ongoing development
  • Oversee the sales process from lead generation to close, ensuring consistent execution and a high standard of customer experience
  • Collaborate with marketing, operations, and dispatch teams to align lead flow, installation capacity, and revenue goals
  • Analyze sales reports and trends to identify opportunities for growth, improvement, and strategic planning
  • Ensure all proposals, financing options, and system recommendations are accurate, ethical, and aligned with company standards

Benefits

  • Competitive pay – excellence is recognized and rewarded.
  • Comprehensive benefits including medical, dental, and vision insurance; short- and long-term disability; voluntary life insurance; and 100% company-paid group term life and AD&D coverage.
  • Work–Life Balance — Weekly PTO accrual starting at 56 hours per year, growing with tenure, plus 24 hours of sick time and predictable scheduling to support life outside of work.
  • Traditional 401(k) with a 4% company match and a Roth contribution option.
  • Bonus and profit-sharing opportunities tied to individual and company performance.
  • Paid Training – build confidence, master customer conversations, and feel supported from day one.
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