Sales Operations Manager

Nexeo Plastics • The Woodlands, TX

1d

About The Position

The Sales Operations Manager owns the systems, processes, and analytics that enable a global sales organization to execute efficiently and scale profitably. This role is central to improving forecast accuracy, driving sales productivity, and providing leadership with clear, actionable visibility into performance.

You will operate within the Commercial Excellence function, partnering closely with Sales, Finance, and IT to standardize processes, improve data integrity, and drive operating rigor across regions.

Requirements

• 5–8+ years in Sales Operations or Commercial Operations
• Strong Salesforce (or equivalent CRM) administration experience
• Advanced Excel; experience with BI tools (Tableau, Power BI, etc.)
• Experience supporting multi-region or field-based sales teams
• Proven ability to translate data into actionable insights

Nice To Haves

• Experience in chemical, plastics, or industrial distribution
• Familiarity with margin-driven sales models (pricing, volume vs. profitability)
• Experience with sales compensation and incentive structures
• Exposure to global or multi-lingual environments

Responsibilities

• Own reporting across revenue, margin, volume, pipeline, and activity
• Build and maintain dashboards for sales leadership and executives
• Analyze performance by region, customer, product, and rep to identify risks and opportunities
• Lead the NA forecasting process
• Enforce CRM hygiene, pipeline standards, and stage definitions
• Partner with sales leadership to assess risk, upside, and gap-to-plan
• Administer and optimize CRM (Salesforce preferred), including account/territory structure, opportunity management, and user permissions
• Partner with IT on integrations, data integrity, and system enhancements
• Support annual budgeting and ongoing performance tracking with Finance
• Manage territory design, account coverage, and sales capacity planning
• Maintain visibility into headcount, ramp, and coverage gaps
• Support design and administration of sales compensation plans
• Partner with Finance on commission calculations and plan governance
• Ensure alignment with volume, margin, and strategic account objectives
• Identify and implement process improvements across the sales cycle
• Standardize operating cadences (forecast calls, pipeline reviews, KPIs)
• Support onboarding and ongoing training on tools and processes
• Other Tasks as assigned
• Travel as needed 10%

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 101-250 employees