Sales Operations Manager

Clemens Food Group LLC • Hatfield Township, PA

3d • Remote

About The Position

As a Sales Operations Manager – Retail Channel you act as the critical link between external customers, sales teams, and internal cross-functional partners—owning account performance while identifying opportunities to improve processes, margins, and service levels. This role is ideal for someone who wants to learn the business end-to-end, influence outcomes, and grow into broader commercial or operational leadership roles. You’ll be supported by a collaborative team and a manager who provides guidance while empowering autonomy.

Requirements

• Bachelor’s degree
• 2+ years of experience in analytics, sales operations, or related field
• Strong analytical mindset with advanced Excel skills (pivot tables, VLOOKUPs, etc.)
• Ability to manage multiple priorities in a fast-paced environment
• Strong communication and cross-functional collaboration skills
• High attention to detail with a proactive, problem-solving approach
• Comfort working across systems (SAP, BI tools, CRM, etc.)

Responsibilities

• Own customer profitability, volume performance, and KPI delivery
• Lead forecasting, P&L analysis, and margin management with actionable insights
• Partner cross-functionally (Sales, Supply Chain, Marketing, Customer Service) to drive execution
• Manage pricing, trade spend, and accruals with accuracy and accountability
• Identify and implement process improvements
• Support new product launches, promotions, and private label opportunities
• Translate data into insights that drive customer and business decisions
• Serve as a key liaison for both internal teams and external customer relationships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level