Sales Operations Manager

Hauler HeroNew York, NY

About The Position

About Hauler Hero Hauler Hero is a vertical SaaS platform modernizing the waste hauling industry. Hauling generates $90B+ in annual revenue in the US and Canada, yet most operators still rely on legacy software and spreadsheets. We deliver a modern operating system for haulers covering dispatch, routing, CRM, billing, accounting, and payments. Today we serve 200+ hauling companies and generate $4M+ in ARR, with a product built specifically for the operational and financial realities of this industry. The Role We are hiring our first dedicated Sales Operations Manager. This is a builder role, not a reporting-only role. You will own sales systems, data integrity, process design, and automation to support a growing GTM team. You will partner closely with Sales Leadership, Marketing, and Customer Success to ensure clean pipeline operations, accurate forecasting, and scalable processes.

Requirements

  • 3+ years in Sales Operations, RevOps, or similar
  • Deep experience with HubSpot
  • Strong analytical and process design skills
  • Ability to build from scratch in an early-stage environment

Responsibilities

  • Own HubSpot architecture, workflows, and data hygiene
  • Build and maintain sales dashboards, reporting, and forecasting
  • Design pipeline stages, deal processes, and qualification frameworks
  • Implement automation to reduce manual rep work
  • Serve as the single source of truth for GTM data
  • Partner with leadership on territory design, quota planning, and capacity modeling
  • Support SDR and AE teams with tools and enablement

Benefits

  • Full ownership
  • Direct impact on revenue scale and GTM execution
  • Modern tooling with appetite for automation and AI
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