Sales Operations Manager

Stratus•,

8d•$60,000 - $80,000

About The Position

The Sales Operations Manager is responsible for supporting sales productivity, operational efficiency, and revenue growth by ensuring the sales organization has the tools, processes, data, and resources needed to move opportunities forward. This role serves as a key connection point between Sales, Marketing, and Operations, supporting prospecting efforts, CRM governance, lead management, campaign execution, reporting, and process improvement. The Sales Operations Manager is both strategic and hands-on, helping improve pipeline quality, strengthen sales and marketing alignment, and drive consistent adoption of systems and best practices across the sales team.

Requirements

4–7+ years of experience in Sales Operations, Revenue Operations, Marketing Operations, Sales Enablement, or a related function.
Strong experience using Salesforce, including CRM data management, reporting, dashboards, pipeline tracking, and user support.
Experience with prospecting, lead development, and sales intelligence tools such as ZoomInfo and LinkedIn Sales Navigator.
Working knowledge of lead lifecycle management, including MQL to SQL processes, lead scoring, qualification models, and sales follow-up workflows.
Strong analytical skills with the ability to interpret data, identify trends, and translate insights into actionable recommendations.
Excellent organizational skills with the ability to manage multiple priorities, support cross-functional stakeholders, and maintain strong attention to detail.
Strong communication and collaboration skills with the ability to train users, reinforce processes, and influence adoption across teams.
Ability to operate both strategically and tactically in a fast-paced, evolving sales environment.

Nice To Haves

Salesforce administration experience or Salesforce certification.
Experience in a B2B sales environment with complex customer accounts, multi-stakeholder sales cycles, or national account structures.
Prior experience building or improving sales processes, CRM governance standards, or revenue operations workflows.

Responsibilities

Manage prospecting and lead development efforts by using tools such as Salesforce, ZoomInfo, LinkedIn Sales Navigator, and HubSpot to identify target accounts, key decision-makers, and new business opportunities.
Maintain CRM data integrity by establishing, documenting, and reinforcing standards for accounts, opportunities, activities, forecasting inputs, and sales pipeline reporting.
Build and maintain dashboards, reports, and performance tracking tools to provide sales leadership with visibility into pipeline activity, campaign performance, sales adoption, and revenue trends.
Provide day-to-day sales operations support, including system navigation, process guidance, troubleshooting, customer system setup, vendor onboarding, and COI coordination.
Deliver Salesforce training, onboarding support, and ongoing enablement to improve system adoption, process consistency, and data quality across the sales organization.
Identify process gaps and recommend improvements that strengthen workflow efficiency, improve scalability, and support stronger collaboration across Sales, Marketing, and Operations.