Sales Operations Manager, Order-to-Cash & Fulfillment

BrainChip•Laguna Hills, CA

About The Position

Sales Operations Manager, Fulfillment Lead (NetSuite) Drive the systems that enable growth at scale At BrainChip, we’re building the future of intelligent hardware. Our technology is powering a new generation of AI-enabled devices, and behind every product shipped is a system that needs to run flawlessly. We’re looking for a Sales Operations & Fulfillment Lead to take full ownership of how orders move from closed deal to delivered product to recognized revenue. This role sits at the center of Sales, Finance, and Supply Chain. You’ll build the systems, workflows, and processes that keep everything running smoothly as we scale. If you like owning systems, solving operational complexity, and building structure from the ground up, this is a high-impact opportunity.

Requirements

Strong experience in ERP systems with deep expertise in NetSuite
Background in order management, accounts receivable, and fulfillment operations
Experience working with Salesforce and eCommerce platforms like Shopify
Familiarity with hardware, semiconductor, or electronics environments
Understanding of inventory systems, BOMs, and operational workflows
Knowledge of revenue recognition and financial processes
Ability to build structure in a fast-moving, ambiguous environment
Detail-oriented, systems thinker, and highly accountable

Responsibilities

Own the full order-to-cash lifecycle from deal to delivery to revenue
Ensure orders flow cleanly across Salesforce, Shopify, and NetSuite
Manage invoicing, collections, credit terms, and tax compliance
Partner with Finance on reconciliation, inventory valuation, and reporting
Maintain real-time inventory accuracy across multiple systems and locations
Build and optimize workflows that scale with the business
Oversee fulfillment operations across ICs, board assemblies, and hardware shipments
Support both high-volume transactions and complex enterprise deals