Sales Operations Manager, America

Thermo Fisher Scientific • Waltham, MA

7d • Onsite

About The Position

As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join our team as a Sales Operations Manager in America and contribute to commercial excellence at Thermo Fisher Scientific. You'll collaborate with sales leadership to optimize processes, analyze performance data, and implement strategies that advance our mission to make the world healthier, cleaner, and safer. This position combines analytical expertise with strategic thinking to enhance sales effectiveness across our organization. You'll use advanced tools and technologies to provide data-driven insights that inform business decisions and support growth. Working collaboratively, you'll develop and maintain reporting and analytics capabilities, manage sales operations processes, and implement continuous improvement initiatives. Your work will directly impact our ability to serve customers across research, clinical, and commercial production, helping advance scientific breakthroughs and improve healthcare outcomes.

Requirements

• 8 years of experience in sales operations, analytics, or related commercial support roles
• Bachelor's degree preferred
• Advanced proficiency in data analysis tools, including Salesforce.com, SQL, Excel, and Power BI
• Strong project management skills with proven ability to manage multiple complex initiatives simultaneously
• Experience developing and maintaining sales performance dashboards and reporting systems
• Deep understanding of sales processes, territory management, and quota setting
• Excellent analytical and problem-solving abilities with strong attention to detail
• Outstanding communication skills and ability to present complex data to senior leadership
• Experience working in collaborative organizations and partnering with cross-functional stakeholders
• Demonstrated ability to translate business requirements into technical solutions
• Knowledge of sales compensation design and administration preferred
• Experience in life sciences, healthcare, or related industries preferred
• Ability to travel up to 25% as needed
• Proficiency with Microsoft Office suite, particularly Excel and PowerPoint
• Strong business acumen and strategic thinking capabilities
• Exceptional organizational and time management skills

Nice To Haves

• Bachelor's degree
• Knowledge of sales compensation design and administration
• Experience in life sciences, healthcare, or related industries

Responsibilities

• Collaborate with sales leadership to optimize processes, analyze performance data, and implement strategies that advance our mission to make the world healthier, cleaner, and safer.
• Use advanced tools and technologies to provide data-driven insights that inform business decisions and support growth.
• Develop and maintain reporting and analytics capabilities.
• Manage sales operations processes.
• Implement continuous improvement initiatives.

Benefits

• A choice of national medical and dental plans, and a national vision plan, including health incentive programs
• Employee assistance and family support programs, including commuter benefits and tuition reimbursement
• At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
• Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
• Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

What This Job Offers

• Job Type: Full-time
• Career Level: Senior