Revenue Operations Manager, North America

AppsFlyer•San Francisco, CA

16h•$155,000 - $185,000•Remote

About The Position

AppsFlyer is seeking a Revenue Operations Manager to serve as the operational backbone for their go-to-market engine. This role is highly impactful and cross-functional, bridging sales, marketing, customer success, partnerships, and finance. The manager will be responsible for the systems, processes, and analytics that enable revenue teams to increase speed, improve sales strategies, and enhance customer retention. The ideal candidate is someone who is driven to understand the 'why' behind data, comfortable with ambiguity, and energized by solving complex, multi-faceted problems.

Requirements

6 or more years of experience in revenue operations, sales operations, or a closely related function at a B2B SaaS company.
Startup or high-growth company experience is a strong plus.
Comfortable owning work end-to-end with minimal supervision.
Direct experience supporting a quota-carrying sales team.
Understanding of what AEs and managers need and the ability to build for practitioners.
Data-driven and intellectually curious, with a tendency to drill into numbers to understand drivers and form a point of view.
Proficiency in Salesforce, Gong, Looker, Outreach, Clay, LeadIQ, and tools like Claude for analysis and automation.
Strong collaborator who can also work independently.
Ability to manage competing priorities effectively.
Clear communication across functions.
Ability to ask for help when needed and to execute independently.
Ability to bring big-picture thinking to operational detail work.
Ability to understand strategic business needs while executing detailed operational tasks.

Nice To Haves

Salesforce admin certification or equivalent hands-on admin experience.
Prior experience in a high-growth or Series B through D environment where the playbook was still being written.

Responsibilities

Structuring non-standard deals, managing approval workflows, and ensuring efficient commercial transactions from negotiation to close.
Working directly with Account Executives (AEs) and leadership to accelerate deal velocity while protecting margin and maintaining compliance with pricing and contracting policies.
Supporting annual and quarterly planning cycles, quota setting, headcount modeling, capacity planning, and go-to-market segmentation.
Translating business objectives into actionable operational plans and assisting leadership in understanding the requirements for achieving targets.
Assisting with the design, administration, and audit of sales compensation plans, partnering with finance and HR to ensure accuracy, motivation, and alignment with company goals.
Serving as the escalation point for sales representatives' compensation-related questions.
Leveraging AI daily for tasks such as AI-assisted account health briefs, synthesizing pipeline risk, and automating compensation exception workflows.
Managing territory design, account assignments, and routing logic in Salesforce.
Conducting regular pipeline reviews, identifying gaps and risks, and building visibility tools for managers and leaders.
Partnering with Customer Success to track and improve gross revenue retention (GRR) and net revenue retention (NRR).
Building the operational infrastructure for renewals, upsell identification, and churn risk management.
Serving as the team's analytical engine, building dashboards, running cadenced reporting, and delivering actionable insights.
Communicating the story behind performance data, explaining the 'why' and recommending next steps.

Benefits

On Target Earnings (OTE) between $155,000 and $185,000 (including bonus or commission) for US-based candidates.
Equal opportunities for all employees.
Promotion of diverse talent recruitment.
Valuing and encouraging curiosity, diversity, and innovation.

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