Sales Operations Liaison

Envision RadiologyBountiful, UT
$21 - $25Onsite

About The Position

The Sales Operations Liaison is responsible for supporting Sales Account Managers (SAMs) by managing various administrative and operational tasks by resolving issues, optimizing processes, and maintaining data accuracy across multiple systems. The Sales Operations Liaison has strong communication skills, organizational ability, and familiarity with sales, operations, and tools like Tableau, InteleViewer, PAL, and InteleShare.

Requirements

  • 3+ years of experience the healthcare or a related industry.
  • Detail oriented, self-motivated, a problem solver and a team player
  • Ability to navigate multiple computer screens and browsers quickly and accurately
  • Ability to excel in a very fast-pace team environment
  • Ability to continuously “exceed: company and customer expectations

Nice To Haves

  • Experience navigating in Radiological Information System (RIS) platform, preferred
  • Bachelor’s degree in Business, Healthcare or related field preferred or equivalent education, training and experience.

Responsibilities

  • Supports Sales Account Managers (SAMs) by completing administrative needs and resolving operational issues, including but not limited to IT tickets, Addendum/Comparison requests, Incorrect reads, Patient exam updates/problems, and addressing coaching opportunities with supervisors and managers
  • Acts as a temporary point of contact for Sales Account Managers on PTO
  • Utilizes Tableau reports for task optimization and management, including detailed reports for PAL Users and Physician/Office Maintenance
  • Assists with account creation, password reset, and account updates for InteleViewer, PAL, and InteleShare systems
  • Coordinates and places orders for Sales Account Managers through the Print Portal or Marketing Team, ensuring timely fulfillment of marketing collateral, promotional giveaways, and holiday campaigns
  • Creates, Monitors, and provides feedback on strategic PAL Watchlists for Sales Account Managers
  • Assists with meeting logistics, including preparation, transcription, and follow-up for all sales-related meetings
  • Provides support to In-Market territories by focusing on ensuring alignment of eRIS and Envision CRM data for offices and providers
  • Inputs data into reports for the designated region, including budget tracking and Null/Out-of-market sales data
  • Directs Sales Account Manager inquiries to the relevant contact
  • Other duties as assigned.

Benefits

  • Health Benefits: Medical/Dental/Vision/Life Insurance
  • Company Matched 401k Plan
  • Employee Stock Ownership Plan
  • Paid Time Off + Paid Holidays
  • Employee Assistance Program
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