Sales Operations Lead (Temporary Assignment)
About The Position
The Sales Operations Lead is responsible for optimizing the performance, efficiency, and scalability of the STEM and G&E sales teams through operational excellence, systems management, and strategic enablement. This role leads the development of sales processes, oversees sales technology (including CRM systems), and partners cross-functionally with Marketing, Finance, and BI to ensure accurate forecasting, pipeline health, and go-to-market alignment. The Sales Operations Lead directly supports sales leadership and manages the day-to-day execution of Sales Operations initiatives.
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy roles.
- Advanced CRM proficiency (HubSpot preferred) and familiarity with sales/marketing tech stacks.
- Strong analytical skills and comfort with Excel/Google Sheets, BI dashboards, and forecasting tools.
- Ability to communicate clearly with both technical and non-technical stakeholders.
- Experience supporting sales teams and working cross-functionally.
- Highly organized, strategic thinker with a bias for execution.
Responsibilities
- Own and continuously improve the end-to-end sales process, from lead assignment and routing to deal close and post-sale handoff.
- Standardize and document operating procedures, including lead management, sales stages, SLAs, and data capture.
- Identify friction points and operational inefficiencies and propose scalable solutions to improve sales team productivity.
- Own CRM strategy, governance, and configuration.
- Manage integrations with key sales tech tools (e.g., RingCentral, lead scoring tools, form handlers, proposal tools).
- Lead CRM and tech stack training and onboarding for sales reps and managers.
- Manage Sales Ops Coordinator to ensure CRM data hygiene and workflow maintenance.
- Build and manage dashboards to track pipeline health, conversion metrics, team performance, and revenue KPIs.
- Partner with Finance and BI to support forecast modeling, territory planning, and target setting.
- Deliver recurring insights and ad hoc reporting to sales leadership to guide strategy.
- Collaborate with Marketing to optimize lead flow, campaign attribution, and lifecycle tracking.
- Partner with Sales leadership and Marketing to build training, playbooks, and onboarding materials.
- Support revenue planning, headcount modeling, and annual GTM planning in coordination with leadership.
- Manage and mentor Sales Ops Coordinator(s), including goal-setting and performance reviews.
- Lead sales initiatives such as tech migrations, incentive modeling, territory redesigns, or new process rollouts.
Benefits
- Competitive Salary and performance bonus opportunities
- Medical, dental, vision, and supplemental plans
- Paid time off (PTO)
- Parental Leave
- Company Holidays
- 401k retirement investment
- Employee Assistance Programs (F2F counseling, financial coaching, legal counseling & mediation services)
- Tuition reimbursement
- Referral bonus program
- Team member discount on retail merchandise and flight packages
- Free flight time for team members and family
- Ongoing training and development programs
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
