Sales Operations Director

Blue Yonder•Dallas, TX

3d•$152,311 - $197,689•Remote

About The Position

Blue Yonder is seeking a high-impact Director, Sales Operations Business Partner to support and operationalize our Global Sales Operations partnership across Professional Services Sales and Renewal Partners. Reporting to the Corporate Vice President, Global Sales Operations, this U.S.-based leader will play a critical role in enabling Services Sales Leaders through consistent operations, structured insights, and scalable processes that support revenue execution. This role focuses on driving operational consistency, strengthening business rhythms, and supporting data-driven decision-making across key revenue motions. You will partner closely with Sales, Finance, Delivery, and the Sales Strategy & Transformation team to improve process efficiency, forecasting discipline, and overall sales performance. The ideal candidate is a strong operator and collaborative business partner with experience supporting sales organizations in complex environments and translating data into actionable insights.

Requirements

8–10 years of experience in Sales Operations, Revenue Operations, or Business Operations within enterprise SaaS/software
3–5 years of experience leading teams or projects in a cross-functional environment
Strong understanding of forecasting, pipeline management, and sales reporting
Experience working in matrixed, global organizations
Ability to partner effectively with Sales, Finance, Delivery, Marketing, and Product teams
Strong analytical and problem-solving skills with the ability to translate data into insights
Solid program management and execution skills
Effective communication and stakeholder management capabilities
Proficiency in Salesforce and reporting/analytics tools
Detail-oriented with the ability to balance execution and broader business objectives

Responsibilities

Lead and Support the Business Partner Function: Manage and develop a team of Sales Operations Business Partners aligned to Services and Renewals. Help implement a consistent operating model that drives clarity and efficiency across supported teams. Support definition of priorities, deliverables, and service expectations for the BP team.
Business Partnership & Insights: Partner with Sales leaders to provide data-driven insights that support revenue and operational performance. Support forecasting, pipeline review, and business review processes (e.g., QBRs, monthly reviews). Deliver reporting and analysis that helps teams identify risks and opportunities.
Operational Execution Across the Revenue Lifecycle: Support forecasting, pipeline tracking, segmentation, and basic coverage planning processes. Partner cross-functionally with Finance, Delivery, Marketing, and Product to improve coordination across the revenue lifecycle. Ensure consistent reporting, data hygiene, and KPI tracking.
Continuous Improvement: Support initiatives led by Sales Strategy & Transformation to enhance processes, tools, and systems. Identify opportunities to simplify workflows and improve operational efficiency. Contribute to building a culture of operational discipline and continuous improvement.