About The Position

The Sales Operations Coordinator supports the sales organization and will report to the sales operations manager.

Requirements

  • Proficient in Microsoft Excel and Microsoft Word
  • Excellent verbal, presentation, and written communication skills
  • Strong work ethic is expected
  • Demonstrates accountability to personal work product
  • Must be a team player and a solution provider

Nice To Haves

  • 3 - 5 years experience in a telecom role is a plus
  • Working knowledge of Sales Force is a plus
  • Working knowledge of Neustar UOC is a plus

Responsibilities

  • Creates salesforce opportunities as directed
  • Update Salesforce Opportunities as needed
  • Update pricing on ASRs as needed
  • Create iConnect quotes as needed
  • Creates Disconnect Leads and manages them as directed
  • Create and generate salesforce reports and other reports in Excel as needed
  • Help resolve customer and order issues by working with customers, other teams and team members
  • Enter ASR data as needed into Salesforce
  • Engage UOC for updating customer orders, including using appropriate acceptance, jeopardy, or errors as needed
  • Other job duties as necessary

Benefits

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
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