Sales Operations Coordinator
About The Position
Build a Career with Industry Leaders at Big Bolt LLC. Since 1977, Big Bolt LLC has built a reputation for delivering precision-engineered specialty fasteners with unmatched speed and reliability. As an ISO 9001-certified manufacturer, we specialize in custom, non-standard components designed to meet the exact needs of customers across multiple industries. We are currently seeking a motivated and detail-oriented Sales Operations Coordinator to join our growing team. This role is ideal for someone looking to establish a long-term career in sales, manufacturing, or operations support while gaining hands-on exposure to purchasing, customer service, logistics, and production workflows. If you are organized, eager to learn, and thrive in a fast-paced environment, this is your opportunity to grow into a future sales leadership role.
Requirements
- Associate degree in Business Administration or related field preferred
- 2+ years of experience in sales support, customer service, or administrative coordination
- Manufacturing or fastener industry experience is helpful but not required
- Strong desire to learn and grow professionally
Nice To Haves
- Strong communication and interpersonal skills
- Excellent organization and multitasking abilities
- High attention to detail
- Customer-first mindset
- Comfortable working in a fast-paced office environment
- Proficiency in Microsoft Outlook, Excel, and Word
Responsibilities
- Enter and manage sales orders within company systems
- Transfer manufacturing orders into NetSuite
- Prepare routing documentation and material components
- Support shipping documentation and transaction processing
- Create purchase order requisitions
- Follow up with vendors and outside service providers
- Monitor material receipts and resolve discrepancies
- Provide order updates and shipment status information
- Expedite urgent and partial shipments
- Manage communications through customer portals
- Coordinate with Shipping, Purchasing, Quality, and Sales teams
- Investigate inventory shortages and order discrepancies
- Assist with NetSuite-related material issues
- Track RMAs and rework orders
- Support continuous improvement initiatives across sales operations
Benefits
- Medical, Dental & Vision Insurance
- Life & Disability Coverage
- Health Savings Account (HSA)
- 401(k) with Company Match
- Paid Time Off
- Merit-based bonus opportunities
- Overtime pay when needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
