Sales Operations Coordinator

SHAFFER DISTRIBUTING CO • Columbus, OH

74d • Onsite

About The Position

We’re looking for a Sales Operations Coordinator to help drive accuracy, execution, and operational excellence throughout our sales process. This role serves as a critical bridge between Sales and Operations, ensuring deals are complete, accurate, financially sound, and ready for execution. This is a highly collaborative role for someone who enjoys solving problems, improving processes, and keeping complex work moving forward across multiple teams.

Requirements

• 3+ years of experience in sales operations, order management, sales support, project coordination, or similar operational roles
• Strong proficiency in CRM systems (HubSpot preferred) and Microsoft Excel, including lookups, pivot tables, and data validation
• Ability to manage competing priorities and work effectively across multiple departments
• Strong problem-solving skills with the ability to identify root causes and improve processes
• High attention to detail and a strong sense of ownership
• Confident communicator who is comfortable asking questions and escalating issues when something doesn’t look right
• Comfortable learning and adapting to new systems, tools, and technology
• Ability to pass criminal background histories

Nice To Haves

• Background in B2B sales environments
• Familiarity with ERP systems
• Experience documenting SOPs or training others on operational workflows

Responsibilities

• Review and validate quotes, pricing, margins, terms, and order details before operational handoff
• Serve as the primary checkpoint between Sales and Operations to ensure deals are accurate and execution-ready
• Coordinate with Sales, Purchasing, Finance, and Logistics to resolve discrepancies and remove blockers
• Manage multiple active deals simultaneously while maintaining strong attention to detail
• Identify recurring process issues and recommend improvements that reduce errors and improve efficiency
• Help standardize workflows and documentation across the sales process
• Support continuous improvement efforts related to quoting, order management, and cross-functional coordination

Benefits

• Become an employee-owner and earn shares every year
• Competitive pay
• 401(k) with company match
• Medical, dental, vision, life, and disability insurance
• Paid vacation and paid holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed