Sales & Operations Coordinator

Time Manufacturing Company•New Caney, TX

1d•Onsite

About The Position

Ruthmann North America is part of TIME Manufacturing Company, a global leader in aerial lift and access equipment solutions. Ruthmann North America serves customers across the United States and Canada with industry leading products, technical expertise, parts, service, and training. As a growing business, we offer the opportunity to work closely with experienced leaders, make a visible impact, and help shape the future of one of the most respected access equipment brands in the industry. As a Sales & Operations Coordinator, you help keep our business running smoothly every day. You support customers, sales, operations, finance and administration by making sure information is accurate, orders are processed correctly, invoices are issued on time and records are well organized. This role is ideal for someone who enjoys working with people, staying organized, solving problems and helping different teams work together. Ruthmann North America is bringing some of the most innovative aerial lift products in the world to the North American market. As part of a growing business, you will have the opportunity to make a real impact and grow with the company. The position is based in Houston, Texas and reports directly to the Country Manager.

Requirements

Associate's Degree or Bachelor's Degree in Business Administration, Finance, Operations or a related field preferred
Experience in business administration, sales administration, customer service, operations support, finance administration or a similar role
Experience working with ERP systems
Understanding of order processing and customer administration
Basic understanding of invoicing, accounts payable, and accounts receivable
Basic understanding of payroll administration processes
Proficiency in Microsoft Office
Strong written and verbal communication skills
Customer focused and service minded
Organized and detail oriented
Reliable and dependable
Self motivated and able to work independently
Strong communication skills
Comfortable working with different departments and priorities
Positive team player
Willing to learn new processes and systems
Practical problem solver
Able to handle confidential information professionally

Responsibilities

Support customer order administration
Keep order information accurate, complete and up to date
Follow up on missing information when needed
Support smooth communication between departments involved in the order process
Maintain customer and vendor information in the ERP system
Ensure names, addresses, payment terms, tax information and contact details are accurate and up to date
Maintain high data quality across business records
Prepare and process vehicle registration documents and ensure registration requirements are completed on time
Coordinate registration activities with customers, internal teams and external partners
Prepare and process customer invoices
Verify invoice information against orders, delivery documents and commercial agreements
Manage accounts receivable documentation and payment records
Process vendor invoices and prepare payments for approval by the Country Manager
Maintain accurate financial records and supporting documentation
Support basic employee administration activities
Collect and prepare employee information, time records, payroll inputs and related documents
Maintain organized and accessible business records
Ensure sales, operations, finance, registration, payroll and employee documents are properly filed.
Support audit and compliance requirements through accurate documentation
Work closely with Sales, Operations, Service, Logistics, Finance and HR
Follow up on missing information and open tasks
Help remove administrative bottlenecks
Support efficient day to day business operations