Sales Operations Coordinator

Ira Green • Providence, RI

16d

About The Position

The Sales Operations Coordinator is the organizational and technical backbone of the sales function. This role keeps the sales pipeline, customer data, presentation materials, and follow-up actions on track and current, freeing the sales team to stay focused on customers and revenue-generating activity. It combines strong project and data discipline with the ability to build polished, customer-ready materials and to drive multiple workstreams to completion with minimal supervision.

Requirements

• Advanced Excel - builds and maintains trackers, pivot tables, and clean reporting from raw data (not just data entry).
• PowerPoint - creates polished, customer-ready presentations and proposals independently, from rough inputs to finished deck.
• Outlook - advanced calendar, meeting, and travel coordination across multiple people.
• Highly organized - exceptional project and time management; able to run multiple workstreams simultaneously without dropping details.
• Self-directed - follows projects from initiation through completion with minimal supervision.
• Strong communicator - excellent written and verbal communication by phone and email.
• Detail-oriented - high accuracy in data entry and reporting.
• 1-3 years of sales support, sales operations, or comparable administrative/coordination experience.
• Experience with ERP and CRM systems; customer service experience preferred.

Responsibilities

• Own CRM data integrity - maintain and update customer, prospect, opportunity, and activity records so pipeline information is accurate, current, and reportable.
• Maintain the sales pipeline - track and report across gov, schools, police & fire, challenge coin, and wholesale accounts; catalog all new items with images, pricing, and quotes on the appropriate trackers.
• Own trade show execution - handle all pre- and post-show logistics, coordination, materials, and follow-up.
• Build sales presentations and materials - produce polished, customer-ready decks, proposals, and collateral from rough inputs for the sales team; keep all sales materials current.
• Track action items to completion - manage follow-ups across the sales team and ensure timely closure.
• Coordinate the sales calendar - schedule meetings, customer visits, presentations, and sales travel agendas.
• Process sales documents - handle sales orders, quotations, and related documentation accurately.
• Coordinate cross-functionally - interface with finance, production, purchasing, logistics, and customer service on sales-related matters.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed