Sales Operations Associate

Standard Bots•Glen Cove, NY

5d•$90,000 - $120,000•Hybrid

About The Position

Standard Bots is building the next generation of industrial robots -- hardware that's powerful, affordable, and designed to scale. We're moving fast from prototype to high-volume production, and keeping our sales, production, and shipping operations running without a hitch requires someone at the center of it all. This role is central to that. The Role We're looking for a Sales Operations Associate to be the connective tissue between our sales, production, and shipping teams -- making sure every order moves from sale to delivery accurately and on time. You'll own order and inventory accuracy in HubSpot, track loaner units and returns, coordinate across teams, and keep our Glen Cove office ready for in-person customer visits. This role is well suited to a new or recent college graduate looking to build a career in operations. No prior experience is required -- exceptional organizational skills and attention to detail are our top priority, and we'll teach you the rest.

Requirements

Exceptional organizational skills and attention to detail -- this is our top priority, especially when handling data, orders, serial numbers, loaners, and returns
A bachelor's degree, or equivalent; new and recent graduates are encouraged to apply -- no prior work experience is required
Comfort learning and working in business systems such as HubSpot (or a comparable CRM) and spreadsheets
Strong communication and coordination skills, with the ability to work effectively across multiple teams
A proactive, problem-solving mindset and the ability to juggle several priorities at once
Reliable availability to work on-site in Glen Cove three days per week

Nice To Haves

Internship or work experience in operations, order management, inventory, or a coordination-heavy role
Familiarity with HubSpot, inventory management, or ERP tools
Exposure to a manufacturing, hardware, or product-based environment

Responsibilities

Finalize sales orders, confirming accuracy and completeness before they move to fulfillment
Use HubSpot to track orders and serial numbers, keeping records accurate and up to date
Coordinate closely across the sales, production, and shipping teams to keep orders moving smoothly from start to finish
Count and reconcile inventory, monitor stock levels, and flag shortages before they become problems
Place orders to replenish inventory and ensure the team always has what it needs on hand
Track loaner units in the field -- monitoring what's out, with whom, and when it's due back
Manage returns and RMAs (Return Merchandise Authorizations), coordinating the return, inspection, and processing of units
Maintain clean, reliable operational data across systems -- orders, serial numbers, inventory, and loaner status
Keep HubSpot records accurate and current as orders and units move through the pipeline
Prepare and stage the Glen Cove office for in-person customer meetings, ensuring the space and materials are ready to make a strong impression