Sales Operations Assistant - Early Careers
About The Position
TP-Link is currently seeking a Sales Operations Assistant for our Irvine, CA. location. This position is an onsite role. Headquartered in the United States, TP-Link Systems Inc. is a global provider of reliable networking devices and smart home products, consistently ranked as the world’s top provider of Wi-Fi devices. The company is committed to delivering innovative products that enhance people’s lives through faster, more reliable connectivity. With a commitment to excellence, TP-Link serves customers in over 170 countries and continues to grow its global footprint. We believe technology changes the world for the better! At TP-Link Systems Inc, we are committed to crafting dependable, high-performance products to connect users worldwide with the wonders of technology. Embracing professionalism, innovation, excellence, and simplicity, we aim to assist our clients in achieving remarkable global performance and enable consumers to enjoy a seamless, effortless lifestyle.
Requirements
- Bachelor's Degree in Business Administration, Business Analytics, Data Analytics, or a related field.
- Proficient in Excel (Pivot Tables, VLOOKUP, basic formulas, and data organization).
- Excellent bookkeeping and organizational skills.
- Ability to effectively solve issues and quickly address concerns.
- Ability to speak and write clearly and accurately.
- Knowledge of customer service principles and practices.
- Excellent attention to detail and multi-tasking capabilities.
Responsibilities
- Review, validate, and process customer claims in a timely and accurate manner
- Coordinate with internal departments (sales, finance, operations) to resolve discrepancies
- Follow up on outstanding claims to ensure resolution and customer satisfaction
- Perform routine data audits to ensure consistency, completeness, and accuracy
- Update records in real time to support sales team visibility and decision-making
- Handle high-volume data entry while maintaining attention to detail
- Manage weekly inventory reporting
- Process special pricing requests, discounts, and promotional adjustments
- Ensure pricing accuracy across systems
- Collaborate with sales and pricing teams
- Serve as a point of contact between sales teams, partners and internal departments
- Communicate inventory updates and issue resolutions clearly and professionally
- Respond promptly to inquiries from partners
- Support cross functional coordination internally and externally
- Generate basic reports on sales activity, inventory levels and order claims auditing
- Ensure system data integrity and assist with process optimization initiatives
- Maintain and update SKU data, including product details, pricing, and availability
- Ensure accurate product classification and organization within systems
- Support new product setup and discontinuation processes
Benefits
- Free snacks and drinks
- Fully paid medical, dental, and vision insurance (partial coverage for dependents)
- Contributions to 401k funds
- Bi-annual reviews, and annual pay increases
- Health and wellness benefits, including free gym membership
- Quarterly team-building events
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
