Sales Operations Analyst
RELEX Solutions•Atlanta, GA
•Hybrid
About The Position
Support the administration, calculation, and reconciliation of sales compensation across a fast-growing global SaaS sales organization. Own the monthly mechanics that keep sellers paid accurately and on time, while helping build new processes, including bookings reconciliation and contract automation, as the team and the business scale.
Requirements
- Bachelor’s degree in Finance, Business, Operations, Accounting, Economics, or a related field.
- Curious and eager to learn, with a general understanding of how sales operations functions within a global SaaS organization.
- A self-starter with a willingness to get things done.
- Strong attention to detail and comfort working with numbers, spreadsheets, and calculations under recurring monthly deadlines, while supporting individuals across multiple timezones.
- Analytical mindset, able to spot discrepancies, investigate root causes, and communicate findings clearly.
- Comfortable operating with some ambiguity; several of this role's responsibilities are new to the team and will take shape as you help build them.
- Strong written and verbal communication skills, with the ability to explain compensation outcomes clearly to sellers and managers.
- Able to triage and prioritize recurring monthly deadlines alongside longer-term projects.
- Must be based in the Atlanta, GA area.
- Hold a valid work permit in the US.
Nice To Haves
- Experience in sales operations, sales compensation, finance, or a related operational role is a plus, but not required.
- Familiarity with enterprise CRM/CPQ/compensation tools.
- Excel skills (pivot tables, lookups, basic modeling).
- Fluency in languages beyond English is a plus.
Responsibilities
- Calculate monthly sales commissions, process manual adjustments, and maintain accurate crediting records across the sales organization.
- Conduct crediting reviews and periodic audits, catching and resolving discrepancies before they reach the field.
- Coordinate with Payroll to ensure commission payments are processed accurately and on schedule each cycle.
- Investigate and resolve compensation disputes raised by sellers and managers, escalating complex cases where needed.
- Administer and maintain our sales compensation platform, keeping calculations, adjustments, and records current and reliable. This includes improving the platform's UI and the seller experience so sellers see only what's relevant to their own commissions, driving transparency and adoption across the field.
- Lead the rollout of a contracts platform into the deal-closing motion, including configuration and automation that connects signed contracts to the compensation and booking process.
- Design and formalize a bookings review and reconciliation process, partnering with Finance to validate the bookable figures that drive seller payouts.
- Serve as a first line of support for sellers, fielding and resolving questions on payments, timing, and crediting.
- Document new processes as they take shape, building a clear reference for the team as compensation administration scales with the business.
Benefits
- Flexibility in how and where you work
- Room to thrive in a fast-growing global company with a good market position
- Practical benefits that support work, family, wellness, and everyday life
- Annual leave
- Diverse, inclusive and supportive work culture
- Work that meaningfully reduces waste and improves sustainability
- Ownership, autonomy and flat hierarchies
- Two paid volunteering days each year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
