Analyst, Sales Operations

Wilson • Mahwah, NJ

13d • Remote

About The Position

We are seeking a Sales Operations Analyst to support sales leadership through operational planning, process improvement, reporting, and sales performance initiatives. This role will partner closely with sales management and cross-functional teams to improve the efficiency and effectiveness of sales operations while supporting business growth objectives. The successful candidate will be responsible for maintaining sales-related data, supporting reporting and analytics, coordinating projects, and helping optimize sales processes and systems. This is an excellent opportunity for a detail-oriented professional who enjoys working with data, streamlining processes, and supporting high-performing sales organizations.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 2+ years of experience in Sales Operations, Business Operations, Data Analysis, Reporting, or a related field.
• Strong analytical and problem-solving skills.
• Advanced proficiency with Microsoft Excel.
• Experience creating reports, dashboards, and performance metrics.
• Excellent organizational and time-management skills.
• Strong attention to detail and data accuracy.
• Ability to work independently with minimal supervision.
• Strong written and verbal communication skills.

Nice To Haves

• Experience supporting sales organizations in a corporate environment.
• Experience working with CRM systems such as Salesforce or similar platforms.
• Experience with reporting and analytics tools such as Power BI, Tableau, or similar.
• Knowledge of sales processes, forecasting, and performance measurement.
• Experience supporting process improvement initiatives.
• Strong stakeholder management and collaboration skills.

Responsibilities

• Provide operational support to sales leadership and cross-functional business teams.
• Coordinate and support projects focused on improving sales effectiveness and operational efficiency.
• Assist in developing and maintaining processes that support the sales lifecycle.
• Monitor and maintain sales activity data to support business objectives and decision-making.
• Collect, analyze, and maintain sales performance data and metrics.
• Generate reports, dashboards, and insights to support sales management.
• Identify trends, gaps, and opportunities for process improvements.
• Ensure data accuracy, consistency, and integrity across systems and reports.
• Evaluate existing sales processes and recommend improvements to increase efficiency.
• Support implementation of new procedures, tools, and best practices.
• Assist with sales process documentation and workflow optimization initiatives.
• Participate in system enhancement and process improvement projects.
• Support sales-related systems, databases, and reporting tools.
• Maintain accurate records of sales activities, customer information, and operational data.
• Assist with user support, system updates, and data validation activities.
• Collaborate with stakeholders to gather business requirements for sales support tools and reporting needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level