Sales Operations Analyst

Overwatch Imaging • Hood River, OR

3d • Hybrid

About The Position

Overwatch Imaging is seeking a Sales Operations Coordinator to be the operational backbone of our growing revenue engine. This role exists to clean up our data, hold the team accountable to the sales process and tools in place, and own the organizational and administrative load of delivering a well-oiled machine focused on customer engagement and closing deals, in partnership with the Sales and Growth Manager. The ideal candidate is meticulously detail-oriented, energized by clean records and well-run process, and takes pride in being the dependable operator behind the scenes. Success in this role looks like a CRM you can trust, a pipeline review that runs on schedule with no last-minute scrubbing, deal artifacts filed where they belong, and a scalable growth engine that paves the way to the future.

Requirements

• Bachelor's degree in business, operations, communications, or a related field; or equivalent practical experience
• 1-3 years of experience in sales operations, sales coordination, sales administration, revenue operations, or a senior administrative role supporting a sales or business development leader
• Hands-on proficiency with at least one major CRM, including list views, dashboards, basic reports, data imports, and field standardization. Our CRM is Hubspot.
• Strong working command of Microsoft 365 (Excel, Word, PowerPoint, Outlook, Teams) and shared file systems such as SharePoint or OneDrive. Comfort building and maintaining clean, dependable reports
• Familiarity with proposal and document workflows: track changes, comment management, redline reconciliation, PDF assembly, and compliance matrices
• Detail-oriented. You notice the misspelled account name, the missing close date, and the duplicate contact, and you fix them
• Process-disciplined. You take pride in following the defined sales process and helping others follow it, fixing what no longer serves the purpose
• Quietly accountable. You keep the team honest about commitments, deadlines, and data quality
• Optimization-oriented. You are continuously looking for the small adjustment, checklist, or template tweak that will help the team win deals faster
• Dependable operator who makes the sales engine run cleanly
• Thrives in a dynamic, fast-paced, venture-backed startup environment
• All applicants must be authorized to work on a permanent basis in the United States.
• U.S. person--a US citizen, permanent resident, or green card holder.

Nice To Haves

• Exposure to B2B or government sales environments is a plus
• Aerospace, defense, or technology industry experience is a bonus but not required
• Basic understanding of government or commercial contracting is a plus, but not required

Responsibilities

• Own the day-to-day cleanliness, accuracy, and completeness of the CRM (accounts, contacts, opportunities, activities, attachments, and stage history) so every report run from the system can be trusted without rework
• Audit pipeline records on a recurring cadence to identify and resolve missing fields, duplicate accounts, stale opportunities, miscategorized stages, and inconsistent naming conventions
• Hold the team accountable to the existing sales process (required fields, stage gates, capture artifacts, follow-up commitments) and chase open items to closure with the Sales and Growth Manager and BD Directors
• Operate inside Overwatch's existing tools, templates, and process; continuously look for small, targeted optimizations that help the team win deals faster within the current methodology
• Own the RevOps meeting cadence focused on cross-team alignment, including pipeline reviews, gate reviews, forecast calls
• Produce clean weekly, monthly, and quarterly pipeline, activity, and forecast reports for the company leadership directly from CRM data
• Maintain the team calendar of customer meetings, conferences, capture milestones, proposal due dates, and contract action dates. And proactively surface conflicts and upcoming deadlines
• Manage the document repository for sales (capture plans, proposals, white papers, NDAs, teaming agreements, presentations, customer correspondence), keeping records version-controlled, properly named, and easy to find
• Support proposal, quote, and contract preparation by coordinating inputs from BD, Finance, Contracts, and technical staff and tracking deliverables through to submission and execution
• Track and report on key pipeline metrics and flag trends, risks, or process breakdowns
• Coordinate with Marketing on campaign list pulls, event registrations, lead handoffs, and post-event lead-to-opportunity reconciliation so every captured lead is accounted for in the CRM

Benefits

• Growth Opportunities: As a team member of a true startup, you will learn by doing and shape our future. The opportunities are limitless for those who want to grow their career.
• Impact Opportunity: We work on missions that matter to keep people safe and make the world better, and we do it without bureaucracy at the speed of a startup.
• Team Collaboration: Work in a fast-paced, collaborative environment with amazing teammates. The Overwatch Imaging leadership team believes in an open-door policy, meaning everyone has a voice and access to guidance, advice, feedback, and the ability to pitch crazy new products or ideas.
• Late Start Wednesday: A weekly block to have focus time away from meetings and calls. An opportunity to work from home, flex your schedule or self-directed time to focus on training and development.
• Time Off: Generous PTO to empower employees to make decisions about work life balance based on work and home needs.
• Holidays: Overwatch Imaging recognizes 10 company holidays.
• Ownership: Equity/Stock Options in our rapidly growing company.
• Health Benefits: Medical/Dental premiums 100% covered by Overwatch Imaging for employees and their families, plus available pre-tax health savings account.
• 401K: Employer matching contributions up to 4% of pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level