Sales Operations Analyst
About The Position
The Sales Operations Analyst is responsible for optimizing sales performance through the development, implementation, and management of reports and analytics. This role requires a blend of technical and analytical skills, with a strong focus on data accuracy and process improvements. The goal at Meissner is to be more than simply good; it is to be extraordinary. Extraordinary performance comes from extraordinary people. Meissner as a group is passionate about helping our clients manufacture lifesaving and life enhancing drugs, therapies, and vaccines. We develop, manufacture, supply and service advanced microfiltration products and single-use systems worldwide. We know that when you are passionate about what you do, it’s more than just a job. Meissner is focused on the development of the whole individual, and we have programs and tools in place to help us stay at our best mentally and physically. In alignment with our commitment to support the growth and development of the whole individual, Meissner has inaugurated a Learning and Development department to solely focus on cultivating our team. When you grow, we grow.
Requirements
- Bachelor's degree in a related field.
- 5+ years of experience in sales operations, compensation, business or financial analytics and/or CRM administration.
- Influencer; demonstrated ability to support change initiatives.
- Continuous improvement mindset; proven ability to solve problems.
- Senior/expert level skills in at least one CRM systems; considered a transferrable skill (Salesforce, Microsoft CRM, Anaplan, PBI).
- Expert Excel skills and very high attention to detail.
- Excellent analytical skills with a proven ability to deploy KPIs and dashboards accurately and on time.
Nice To Haves
- Certifications: CRM (i.e., Salesforce, Anaplan) Admin or Developer certification is considered a plus.
- Equivalent combination of education and experience will be considered, where additional years of relevant experience may substitute for formal education, and vice versa.
Responsibilities
- Administer periodic results and commission calculations with a high degree of accuracy and timeliness.
- Serve as the first point of contact for discrepancies and queries.
- Analyze performance against plans and support SPIF (Sales Performance Incentive Fund) execution.
- Assist in annual plan preparation including quota setting and letter generation.
- Maintain documentation and reporting systems.
- Collect/document reporting requests.
- Develop, maintain & publish insightful/meaningful dashboards & Key Performance Indicators (KPIs).
- Manage Sales Performance Management metrics, including results, activities, and productivity.
- Support the above initiatives by being a superuser and/or developer (tool dependent) of the software stack (including but not limited to Microsoft Dynamics 365 Sales, Tableau, Power BI, Anaplan, AI).
- Define & support initiatives to enhance, document, and collect meaningful data.
- Enhance accuracy of data via monitoring and correction.
- Ad hoc support as needed; for example, forecasting process.
- Build tools, document standard work, and support execution.
Benefits
- Full Medical, Dental and Vision coverage with HSA Employer Contributions for eligible plans
- HQ Onsite Full Gym
- Ultramodern Coffee Bars
- Free EV Charging Stations
- Employee Discounts
- 401k
- Profit Sharing
- 401k Advisory Services
- Company Sponsored Life Insurance
- Employee Assistance Program
- Paid Time Off
- Paid Holidays
- Anniversary Holiday
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What This Job Offers
Job Type
Full-time
Career Level
Senior
