Sales Operations Analyst

Black Diamond Group • Scottsdale, AZ

2d • Onsite

About The Position

The Sales Operations Analyst plays a critical role in aligning and optimizing LodgeLink's sales, marketing, and customer success processes to drive efficiency and revenue growth. This position ensures the seamless integration of data, tools, and workflows across departments, enabling informed decision-making. By managing revenue operations initiatives, maintaining accurate performance metrics, and enhancing system efficiencies, the Sales Operations Analyst empowers teams to meet and exceed revenue targets while delivering exceptional value to our customers. The ideal candidate is a detail-oriented, systems-minded analyst with 1–3 years of experience. You have hands-on experience administering Salesforce, enjoy working with data, and possess intermediate to advanced Excel skills to transform complex information into clear, actionable insights. You enjoy solving problems, collaborating across teams, and continuously learning new systems while helping optimize tools, workflows, and reporting to support LodgeLink's growth.

Requirements

• 1–3 years of experience in Sales Operations, Revenue Operations, Business Operations, Business Analytics, MIS, or a related analytical role, preferably in a technology or B2B SaaS environment.
• Hands-on experience administering Salesforce, including pulling and analyzing data, creating reports and dashboards, supporting user administration, maintaining data integrity, configuring fields, objects, page layouts, validation rules, and supporting day-to-day system administration and troubleshooting.
• Advanced proficiency in Microsoft Excel, with demonstrated experience working with large datasets using formulas, pivot tables, XLOOKUP/INDEX-MATCH, data validation, and reporting to generate meaningful business insights and support decision-making.
• Bachelor's degree in Business, Marketing, MIS or Operations.

Nice To Haves

• Experience with BI tools (Power BI or Tableau)
• Experience with sales technologies such as Outreach, ZoomInfo, Salesloft, Gong, Regie.ai, or similar platforms
• A strong curiosity to learn and optimize new systems is highly valued.

Responsibilities

• Serve as the go-to resource for resolving operational issues and providing exceptional customer support to Sales, Marketing, Customer Success and Executive leadership
• Manage/consolidate large data sets with immaculate data integrity across systems; Transform complex data into compelling visual stories to enable robust strategic decisions
• Configure, enhance, and manage the daily operations of LodgeLink’s sales tech stack, including Outreach, Salesforce, ZoomInfo, and Regie.ai, ensuring optimal performance
• Identify and implement opportunities to streamline workflows and enhance internal processes for greater efficiency
• Manage multiple projects simultaneously, ensuring they stay on track, meet deadlines, and deliver results
• Create and maintain dashboards to monitor performance metrics, track KPIs, and uncover growth opportunities
• Act as a critical link between Sales, Marketing, and Customer Success teams, fostering alignment and effective communication

Benefits

• Building a diverse and inclusive team, supporting career growth and development.
• Competitive base salaries.
• Share Appreciation Rights program for salaried employees.
• Paid vacation days and sick days.
• An employee charitable donation program.
• Hotel and travel discounts.
• Comprehensive options for benefits, with cost-sharing between the company and the employee.
• 401K Matching program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level