Sales Operations Analyst

Carrier•Indianapolis, IN

3d•$96,000 - $192,000•Remote

About The Position

The Sales Operations Analyst provides support to the Sales, Sales Enablement, and Sales Operations Teams to improve overall performance through reporting, data analysis, and business intelligence tools. This role is responsible for compiling and analyzing sales data, building Salesforce dashboards, maintaining Salesforce information, and generating reports that deliver accurate and actionable insights. This role is critical to ensuring visibility, smooth communication and coordination.

Requirements

Associate Degree with 3+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations or a High School Diploma with 5+ years of experience in Sales Operations, Revenue Operations, and/or Business Operations.
2 + years of hands-on experience working with Salesforce

Nice To Haves

Bachelor’s degree (BA/BS) in Business, Finance, Analytics, or related field.
Experience with Power BI and/or Tableau
Demonstrated analytical experience producing performance reporting; built and maintained 3+ KPI dashboards and 1+ executive reporting pack.
Proven ability to influence without authority in a matrixed environment (e.g., led 2+ cross-functional initiatives/workstreams to completion).
Working knowledge of Salesforce reporting and data structures
Experience in data modeling (DAX), dashboard buildout, workflow automation
Experience in HVAC, manufacturing, or channel-based sales environments.
Familiarity with SIOP processes
Strategic thinking with strong execution discipline
Data-driven decision-making
Change management and process leadership
Executive communication and storytelling with data

Responsibilities

Develop and manage share performance dashboards, KPIs, and executive-ready reporting.
Drive forecast accuracy through customer-driven demand planning, pipeline hygiene, and cadence reviews.
Correlate and synthesize key sales performance metrics from multiple data sources into executive-ready dashboards and reporting using Salesforce, BI and/or Tableau.
Translate complex data into actionable insights related to revenue, share growth, channel performance, and customer segmentation.
Support scenario planning and what-if analysis to inform strategic decisions.
Built KPI reporting packs and automated extracts, improved speed to insight for weekly leadership reviews.
Establish clear operating rhythms and governance across Sales, Operations, and Supply Chain.
Identify gaps, risks, and opportunities in execution and recommend corrective actions.
Support distributor and customer business reviews with standardized insights and planning targets.
Enable alignment between demand signals and factory capacity planning.
Serve as a voice of the field in tool and process design.
Partner with Enablement teams to reinforce best practices and change adoption.