Sales Operations Analyst

Magnet Forensics•Waterloo, ON

1d•CA$74,600 - CA$100,000•Hybrid

About The Position

We’re looking for a highly analytical and execution-focused Sales Operations Analyst to help scale and optimize our revenue organization. In this role, you’ll partner closely with Sales, Finance, and RevOps leadership to streamline processes, enhance reporting, and drive operational efficiency across the sales funnel. This role is well suited to someone who thrives in a fast-paced environment, enjoys solving complex business problems with data, and can translate insights into actionable recommendations. Strong analytical skills, business acumen, and a passion for operational excellence will be key to success.

Requirements

Proven history in managing and improving sales processes
Excellent communication skills, and the ability to work with and support a diverse team
Ability to independently manage deadlines and handle multiple competing priorities
Strong analytical skills, including various techniques in data analysis and report development across a variety of tools, such as MS Excel.
Experience with Salesforce.com, Agentic tools and other sales tool platforms

Responsibilities

Identify bottlenecks and inefficiencies in the sales process and recommend scalable improvements
Design and document sales workflows, SOPs, and operational best practices
Maintain data integrity and governance within CRM and sales systems
Manage the functionality of existing sales tools, and the evaluation and implementation of new tools to improve effectiveness of the sales organization
Work with Procurement and other stakeholders to manage the contract renewals of tools in our tech stack
Manage the monthly commission statement review process and ad-hoc commission and sales incentive activities
Complete the monthly commission audit
Work cross-functionally with various stakeholders to expedite deal closure
Collaborate with Sales Coordinators in supporting testing activities for changes released into production environments
Liaise with Business Systems in logging change requests, backlog prioritization, systems integrations and automation initiatives
Collaborate with Order Operations to improve efficiencies in the opportunity closed-won process
Work closely with the Global Revenue Enablement team to develop and deliver training on processes and policies, as well as ongoing enablement to the Sales team
Partner with the Regional Revenue Operations Managers to understand the needs of sales leaders and their teams