Sales Operations Analyst
About The Position
Azenta Life Sciences is a global leader in the life sciences space with headquarters with offices and operations worldwide. We are a market leader in automated bio sample management solutions and genomic services across areas such as drug development, clinical and advanced cell therapies for the industry's top pharmaceutical, biotech, academic and healthcare institutions globally. We provide unparalleled capabilities with our lab analysis, sample management and storage services, informatics software, and consumables, with the largest installed base managing over 1 billion samples globally. The Sales Operations Analyst will work closely alongside the Account Management/Sales team and will assist in all support areas of sales. The successful applicant must have the ability to handle multiple tasks in a timely and effective manner and have excellent oral, written and interpersonal communication skills to assist internal and external personnel with inquiries and schedule meetings and appointments as needed.
Requirements
- High School diploma/GED education required
- 1-3 years customer service/sales experience
- Experience working in multi-cultural and/or and global environments
- Experience using a CRM program e.g. ACT, Goldmine, Salesforce.com
Nice To Haves
- Associate or Bachelor’s degree in Science, Project Management or Business is preferred
- Experience in Life Science industry is a plus
Responsibilities
- Facilitate communication between sales team and SMEs throughout the Sample and Repository Solutions (SRS) division
- Manage daily pricing requests
- Assist with the preparation of sales proposals, client communications, presentations, and contract values
- Complete RFPs, including creation, coordination of information within SRS, completion, and submission
- Meet with SMEs and internal departments to ensure proposal objectives are met
- Responsible for maintaining client databases including contract management and confidentiality agreements
- Provide quality and efficient customer service to clients through the daily management of multiple client projects
- Ensure accurate proposals are completed in a timely manner according to department quality standards
Benefits
- United States Base Compensation: $62,000.00 - $78,000.00
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
