Sales Operations Analyst

Carboline•Maryland Heights, MO

45d•Onsite

About The Position

As a Sales Operations Analyst, you will play a key role in supporting the team by managing critical sales support programs, including the corporate card program, expense management system, and vehicle reimbursement platform. This position also serves as a valuable liaison for Accounts Payable and Accounts Receivable activities, helping drive operational efficiency and exceptional internal and external customer support.

Requirements

Bachelor's degree in Business, Finance, Accounting, or a related field, or an equivalent combination of education and experience.

Responsibilities

Serve as the primary administrator for the Concur expense management platform, including system maintenance, updates, reporting, compliance monitoring, and user support.
Manage and support the corporate American Express (AMEX) card program, including account administration and issue resolution.
Administer the vehicle reimbursement platform, ensuring accurate user setup, maintenance, reporting, and employee support.
Collaborate with the Global Service Center to monitor accounts payable processing, reporting, and issue resolution.
Prepare reports, dashboards, and analyses that provide actionable insights and support business decision-making.
Oversee accounts receivable activities performed by the Global Service Center to ensure accuracy, timeliness, and compliance with company policies.
Partner directly with customers to resolve invoice inquiries, payment applications, credit requests, and unapplied cash balances.
Support customer invoicing processes, including credits, rebills, and tax-related billing adjustments.
Maintain customer tax exemption documentation and ensure records remain accurate and up to date.
Identify opportunities to improve processes, enhance reporting capabilities, and increase operational efficiency across sales support functions.
Demonstrate a commitment to the Company's safety, quality, and continuous improvement initiatives.