Sales Operations Analyst
About The Position
We're hiring a Sales Operations Analyst to be the analytical engine of our sales organization. You'll own the reporting that tells us how the sales team is performing, mine our sales and customer data to surface the next best opportunities, and run targeted outbound campaigns that keep the top of the funnel full. Because our products are engineered and manufactured to order, you'll also be the connective tissue between sales and the shop floor — tracking key orders through manufacturing so account owners and customers always know where things stand. This is a hands-on role with direct exposure to sales leadership. Your analysis will inform quotas, targets, and where we focus our selling effort. It's an ideal seat for an analytically minded self-starter who wants to learn how an industrial sales organization really works — and to use modern AI tools to do the work of a much larger team.
Requirements
- Bachelor's degree — ideally in finance or data analytics
- Previous sales operations experience is a plus, but not required
- Must be a self-starter with comfort leveraging AI tools to accelerate analysis, reporting, and campaign work
- Strong Excel/Google Sheets skills; experience with a CRM or ERP system is a plus
- Comfort working with imperfect data and structuring ambiguous questions into measurable analysis
- Clear written communication — you can turn a spreadsheet into a story leadership can act on
- Organized and reliable with recurring deliverables; you keep the reporting cadence running without being chased
- Interest in industrial products and manufacturing; prior exposure to energy, petrochemical, or construction markets is a plus but not expected
Responsibilities
- Build and maintain recurring reporting on sales performance and effectiveness — quote and order volume, conversion rates, quota attainment, and productivity — delivered in clear, decision-ready formats for sales leadership
- Report on sales trends by rep, by customer, and by customer segment, identifying patterns in performance over time and flagging changes that need leadership attention
- Mine sales and customer data to identify growth opportunities by customer segment — defined by company size, industry vertical (e.g., petrochemical, refining, power, EPC/construction), and business type (e.g., end user, EPC, contractor, distributor) — or by individual customer, including whitespace, cross-sell, and reorder candidates
- Execute targeted lead generation campaigns via email: build segmented prospect lists, draft and send campaigns, track response and conversion, and feed qualified leads to the sales team
- Assess the overall sales funnel from lead generation through close — measuring conversion and velocity at each stage from inquiry to quote to order, identifying where prospects stall or drop out, and recommending fixes
- Report on the status of key customer orders in manufacturing, keeping sales leadership and account owners informed on production timelines and flagging risks to delivery commitments early
- Partner with sales leadership to set quotas and overall targets for the sales organization, and own the ongoing reporting of performance against those targets
Benefits
- Health
- Dental
- Vision
- Life
- Disability
- PTO
- Paid Holidays
- 401k
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
