Sales Operations Administration Analyst

Murata America•Carrollton, TX

5d•Hybrid

About The Position

The Sales Operations Administration Analyst provides training, systems support, and continuous improvement in the areas of Supply Chain, Sales, Sales Service and Murata Management. This position helps to maintain data integrity in systems as required.

Requirements

High School Diploma or GED
2+ years of applicable work experience in data analysis and data integrity,
Advanced proficiency in Microsoft Office Suite.
Adaptable with the ability to consistently work in an ever-changing environment.
Possess excellent verbal and written skills
Analytical skills with the ability to solve problems in systems and processes.

Nice To Haves

Knowledge of Murata’s industry, business principles, and cultural diversities.
Previous Project Management experience.
Data analysis and reporting experience.
Proficiency using SQL
Proficient in Process Mapping.

Responsibilities

Provide training and follow-up training to Sales and Sales Operations (includes but is not limited to Sales Associates and Key Account Managers).
Maintain data integrity for systems as well as supporting order management tools.
Determine the Murata Electronics Americas standard service model profile setup for order and inventory management based on customer process and function.
Support internal process by involving users in process-flow analysis and work redesign, with emphasis on effective utilization of systems or other information technologies to improve departmental performance.
Analyze and document problems, recommend solutions, initiate corrective actions, and follow up on problem resolution and issue status.
Assist with updates related to policies and procedures as well as identifying areas of process and systems improvement.
Interfacing as SOPS representatives with the Business Process Management (BPM) team to facilitate process and system improvements
Supports J-Sox, IATF activities as assigned.
Participate as well as test and provide feedback on assigned Global Teams assignments for process system improvements
Support SOPS with design, development, documentation, and implementation of new applications and systems, in accordance with company needs and policies.
Maintain integrity Article Master Segments in systems.
Support internal IT departmental process improvements.
Add Article Suppliers to Master Segment in systems.
Coordinate the registration of Customer Codes with Overseas Factories.
Maintain-Create monthly reports, including data points, as assigned.
Perform other job-related responsibilities and duties as assigned.