Sales Operation Specialist

BizFlow•West Falls Church, VA

1d•$50,000 - $65,000•Hybrid

About The Position

BizFlow is seeking a Sales Operation Specialist to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below. The Sales Operation Specialist will manage the entire license and maintenance renewal process for customers, create and issue invoices for license renewal and services, gather and prepare data for invoices, and follow up with customers for collections. They will also maintain records of customers and maintenance contracts, interact with customers for renewal of maintenance contracts, and maintain a professional and customer service-oriented environment to promote sales of product licenses. Additionally, the role involves managing weekly reporting, supporting project/professional services with timesheet and charge code management, expense reports, and monthly financials, coordinating with the sales team on new sales activities, and supporting administrative tasks as needed.

Requirements

Demonstrates attention to detail and organizational skills.
Demonstrates clear and professional written and oral communication skills.
Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions.
Interact effectively with all levels of management and other employees.
Microsoft Office, especially excel skill.
Quickly learn new software and applications.
U.S. Citizen or Permanent Resident
Able to pass a standard background check

Nice To Haves

Prior sales administrative experience is preferred, but not required.
Maintenance renewal experience is preferred, but not required.
Invoicing experience is preferred, but not required.

Responsibilities

Manage the entire license and maintenance renewal process for customers.
Create and issue invoices for license renewal and services.
Gather and prepare data for invoices.
Follow up with customers for collections.
Maintain records of customers and maintenance contracts.
Interact with customers for renewal of maintenance contracts.
Maintain a professional and customer service-oriented environment to promote sales of product licenses.
Manage weekly reporting, including customer-side requirements and reports for the executive team.
Support project/professional service including timesheet and charge code management, expense report, monthly financial.
Coordinate with the sales team on new sales activities.
Support administrative tasks as needed.