Sales Onboarding & Enablement Lead

Modash•Toronto, ON

1d•CA$130,000 - CA$160,000•Remote

About The Position

Modash is seeking a first-time Sales Onboarding & Enablement Lead to join their growing sales team. The primary goal is to double sales output over the next 18 months by improving both the onboarding process for new Account Executives (AEs) and the creation and maintenance of internal sales resources. This role is crucial for scaling the team and ensuring consistent delivery of excellent customer experiences. The position requires a dedicated individual to perfect these systems, handling onboarding and enablement concurrently.

Requirements

Experienced in building and leading a sales onboarding and/or enablement program from the ground up.
Experienced in B2B SaaS with consultative sales.
Ability to absorb complex information and translate it into clear, usable content for the team.
Skilled in coaching and providing honest, direct, constructive feedback.
Self-sufficient, capable of solving problems, making decisions, shipping, measuring, and iterating without constant management.
Proficient in researching problems, developing solutions, and executing them.
Must be based in the Toronto area, Canada.

Nice To Haves

Experience in a sales organization that has successfully undergone rapid growth.
Startup experience.
Experience in an inbound-driven, customer-first sales environment.
Interest in influencer marketing and the creator economy.

Responsibilities

Build and run an onboarding program to quickly get new AEs up to speed.
Define the structure, curriculum, pacing, and weekly expectations for the onboarding program.
Create onboarding materials including documents, call library, exercises, and quizzes.
Manage the day-to-day aspects of onboarding, including 1:1s, call reviews, shadowing, role-playing, and feedback loops.
Define and build a system to measure onboarding success, tracking metrics like call quality, CRM hygiene, and growth habits.
Ensure new AEs understand their performance standing and that the company has visibility into their progress.
Own all sales enablement resources, including playbooks, objection handling, best practices, explainers, and battle cards.
Identify gaps in current resources and create new ones.
Keep enablement resources up-to-date with evolving processes and experiments.
Ensure AI tools utilize the latest sales enablement information.
Drive adoption and usage of sales enablement resources among the sales team.