Sales & Office Coordinator Sound Investment AV

Sound Investment AV•Chicago, IL

1d•Onsite

About The Position

Sound Investment AV is seeking an organized, dependable Sales & Office Coordinator to support our sales team and keep our office clean, stocked, and running smoothly. This role combines hands-on office responsibilities, light HR administration, and sales support, with a strong focus on keeping information in our company CRM complete, accurate, and current.

Requirements

Strong attention to detail and consistent follow-through.
Clear, professional phone and written communication.
Comfortable working with CRM software, spreadsheets, and email.
Able to manage daily responsibilities independently and shift between office tasks, employee support, and sales administration.
Willing to perform hands-on cleaning and stocking as a regular part of the position.
Consistent on-site attendance Monday through Friday, from 9:00 a.m. to 5:00 p.m.

Nice To Haves

Previous experience with HubSpot preferred.
Prior office administration, customer service, or sales support experience preferred.

Responsibilities

Review and audit deals in our company CRM for missing, incomplete, or incorrect information.
Confirm that required deal fields, contact information, event details, and supporting documents are populated and accurate.
Follow up with sales team members to obtain missing information and resolve discrepancies.
Update records and assist with administrative tasks to help the sales team stay organized.
Answer incoming calls, assist callers, and route inquiries to the appropriate team member.
Greet visitors, coordinate building access, and assist with arrivals and departures.
Perform routine office cleaning, including sweeping, mopping, wiping surfaces, emptying trash, and keeping shared areas tidy.
Monitor and replenish office, kitchen, and cleaning supplies.
Receive deliveries and help maintain an organized office.
Maintain the employee contact sheet, adding new hires and keeping existing information current.
Assist with basic onboarding coordination and other light HR administrative tasks.
Manage company apparel inventory, track sizes and quantities, and coordinate replenishment.
Distribute apparel to new hires and fulfill employee apparel requests.
Help plan and coordinate employee recognition events, staff celebrations, and team gatherings as needed.
Handle employee information with discretion and confidentiality.