Sales - Mitigation Division

Paul Davis Restoration•Waukegan, WI

4d•Onsite

About The Position

Paul Davis Restoration is looking for a Mitigation Sales professional to join their Waukegan team. This role involves responding to property losses, meeting customers and insurance professionals on-site, assessing damage, developing scopes of work, securing projects, and guiding them through the mitigation process. The position combines restoration knowledge, relationship-building, estimating, and project leadership to address emergency situations and provide a clear path forward for customers. Paul Davis Restoration is an industry leader in property damage mitigation, reconstruction, and remodeling, with a franchise network serving residential, institutional, and commercial customers across the United States and Canada since 1966. The company is known for performance, integrity, and responsibility, delivering excellence and expertise in property damage restoration.

Requirements

Experience in restoration, construction, estimating, insurance, project management, or a related field
Understanding of mitigation and the property restoration process
Ability to build relationships with customers, adjusters, and referral partners
Comfortable asking for the business and closing the job
Ability to balance customer needs with project scope, documentation, and profitability
Clear and confident communication skills, even in high-emotion situations
Organized, responsive, and able to manage multiple losses simultaneously
Enjoy being in the field and taking ownership
Property damage restoration experience is strongly preferred
Two or more years of related experience is preferred
IICRC certifications are a plus or willingness to obtain them

Nice To Haves

IICRC certifications

Responsibilities

Respond to emergency and non-emergency property losses
Meet with homeowners, property owners, adjusters, and other insurance professionals
Inspect damaged properties and determine mitigation needs
Develop accurate scopes of work using Sketch/MICA and company systems
Explain the restoration process, recommendations, timelines, and next steps
Build trust with customers and secure contracts and service authorizations
Coordinate with the Mitigation team to ensure a smooth handoff and successful project
Maintain strong communication with customers and insurance partners throughout the loss
Monitor project progress and step in when issues could impact the customer or project
Help transition customers into Reconstruction when additional repairs are needed
Build and maintain relationships with insurance professionals and referral partners
Support revenue, profitability, and customer satisfaction goals