Sales - Mitigation Division

Paul Davis Restoration of Southeast WI & Northern IL•Waukegan, IL

4d•$60,000 - $75,000•Onsite

About The Position

When a home or business is damaged by water, fire, mold, or another unexpected event, customers need someone who can walk in, take control of the situation, and give them confidence that there is a plan. Paul Davis Restoration is looking for a Mitigation Sales professional to join our Waukegan team. This isn't traditional sales. You won't spend your day cold calling or sitting behind a desk. You'll respond to property losses, meet customers and insurance professionals on-site, assess the damage, develop the scope of work, secure the project, and help move it successfully through the mitigation process. You'll combine restoration knowledge, relationship-building, estimating, and project leadership to turn an emergency into a clear path forward.

Requirements

Experience in restoration, construction, estimating, insurance, project management, or a related field
Understand mitigation and the property restoration process
Know how to build relationships with customers, adjusters, and referral partners
Comfortable asking for the business and closing the job
Able to balance customer needs with project scope, documentation, and profitability
Communicate clearly and confidently—even when emotions are high
Organized, responsive, and able to manage multiple losses at once
Enjoy being in the field and taking ownership rather than waiting for someone to tell you what to do
Two or more years of related experience is preferred

Nice To Haves

Property damage restoration experience is strongly preferred
IICRC certifications are a plus—or we'll look for someone willing to obtain them

Responsibilities

Respond to emergency and non-emergency property losses
Meet with homeowners, property owners, adjusters, and other insurance professionals
Inspect damaged properties and determine mitigation needs
Develop accurate scopes of work using Sketch/MICA and company systems
Explain the restoration process, recommendations, timelines, and next steps
Build trust with customers and secure contracts and service authorizations
Coordinate with the Mitigation team to ensure a smooth handoff and successful project
Maintain strong communication with customers and insurance partners throughout the loss
Monitor project progress and step in when issues could impact the customer or project
Help transition customers into Reconstruction when additional repairs are needed
Build and maintain relationships with insurance professionals and referral partners
Support revenue, profitability, and customer satisfaction goals