Sales & Marketing Specialist

BRT EXTRUSIONS INC•Niles, OH

1d•Onsite

About The Position

BRT Extrusions is seeking a driven, detail-oriented Sales & Marketing Specialist to support sales development, customer relationships, quoting operations, and company marketing initiatives. The position is based in Niles, Ohio, and combines sales, customer service, organization, and marketing in a manufacturing environment. The specialist identifies prospective customers, responds to inquiries, prepares project quotes, maintains customer relationships, and coordinates marketing activities. Working closely with the Sales Manager and Quoting Supervisor, the specialist supports customers from initial inquiry and project quoting through order development and ongoing customer support.

Requirements

Strong computer skills, including proficiency in Microsoft Word, Excel, and PowerPoint.
Excellent verbal and written communication skills.
Strong attention to detail and accurate data-entry skills.
Excellent organizational, analytical, mathematical, and problem-solving abilities.
Ability to establish rapport and build professional relationships with a diverse customer base.
Strong follow-up, time-management, and prioritization skills.
Self-motivated, with the ability to work independently and collaboratively.
Ability to manage multiple projects and responsibilities simultaneously.
Ability to work in a fast-paced environment while maintaining accuracy and productivity.

Nice To Haves

Knowledge of CRM systems such as Zoho or similar platforms.
Previous business-to-business (B2B) sales experience.
Previous experience in sales, customer service, quoting, marketing, or a related field.

Responsibilities

Respond to and follow up on incoming sales inquiries, customer requests, and prospective business opportunities.
Research and identify potential customers, industries, and new business opportunities.
Contact prospective customers by telephone and email using the company's CRM system.
Communicate with purchasing managers, engineers, and other customer representatives.
Develop and maintain professional customer relationships; follow up with prospects and existing customers to answer questions, provide information, and advance sales opportunities.
Collaborate with the sales team to support business development and achieve established goals.
Assist with preparing quotes and pricing for new projects and prospective customers under the guidance of the Sales Manager and Quoting Supervisor.
Review customer requests and project specifications to gather information for accurate quoting.
Provide product information and answer customer questions about products and project requirements.
Complete quotes, customer requests, and project information accurately and within established timelines.
Enter, maintain, and track customer, quotation, and project information in the company's CRM and manufacturing software.
Provide ongoing support throughout the sales process to promote a positive customer experience.
Assist in developing marketing content to promote BRT Extrusions and its products.
Create and coordinate social media content to support company visibility and brand awareness.
Develop newsletters, promotional flyers, and other marketing materials.
Assist with marketing initiatives and promotional activities that support sales and business development.
Maintain accurate customer records, sales information, and project documentation.
Manage multiple assignments and priorities while maintaining accuracy and attention to detail.
Communicate with internal departments to support customer needs and sales activities.
Meet established performance goals, objectives, and deadlines.
Participate in required job-related safety, technical, and position-specific training.
Perform other related duties as assigned.