Sales & Marketing Representative

RDM Holding Company•Sterling Heights, MI

5d•Onsite

About The Position

SERVPRO Team Miller is the leading SERVPRO team in the country, recognized as Franchise of the Year in 2020 and consistently ranking in the top 10 nationally. With over 40 territories across Michigan, Indiana, Illinois, and Florida, we serve major metropolitan areas including Metro Detroit, Saginaw/Midland Counties, Fort Wayne, Indianapolis, Chicago, Boynton Beach, and South Miami. As a family-owned and operated business, we foster a team-oriented environment that prioritizes internal growth, training, and certifications. We are seeking a motivated Sales and Marketing Representative who enjoys working with people, educating them, and making a difference by helping to restore properties after fire and water damage, making it "Like it never even happened". The ideal candidate is comfortable working hard in challenging situations, enjoys meeting new people, possesses excellent communication skills, enjoys supervising others, and is a superb multi-tasker. If you are self-motivated, highly dependable, have superb interpersonal skills, and are excited about exceeding expectations, you may be our perfect HERO!

Requirements

2+ years of progressively responsible business-to-business sales experience
Experience with sales and marketing within the service sector
Superb sales, customer service, administrative, verbal, and written communication skills
Strong business and financial background and process-and-results-driven attitude
Working knowledge of current business software technologies is required
Bachelor’s degree in marketing or business or equivalent experience
Ability to successfully complete a background check subject to applicable law

Responsibilities

Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned contact lists, participating in professional associations, hosting lunch-and-learns, and promoting continuing education (CE) courses
Complete Emergency Ready Profiles (ERPs) and discuss benefits of emergency event preparation
Conduct objective-to-objective daily marketing contacts
Build customer relationships and rapport by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
Compile and maintain center of influence (COI) information and identify “Target 25” (Top 25 contacts to develop into clients)
Provide and communicate clear and accurate pretesting, scoping of services, and job estimates
Monitor and follow up on all assigned jobs, ensuring customer needs are met
Provide owners and marketing managers with one-on-one meetings (closing appointments) with COIs to encourage SERVPRO® referrals
Increase sales territory revenue by consistently achieving sales territory goals