Sales and Marketing Representative

SERVPRO of Wright County•Baxter, MN

3d•Hybrid

About The Position

The Sales & Marketing Representative for SERVPRO of Brainerd & Little Falls is responsible for driving brand growth and developing long-term professional relationships across multiple industry sectors, including insurance, residential, commercial, property management, hospitality/resorts, and community organizations. This role is designed for a highly motivated, results-driven individual who is hungry for sales success and committed to exceeding a first-year sales goal of $500,000. Success in this position is built through consistent in-person engagement, relationship development, and strong community presence, not transactional sales. Representatives are expected to be actively in the field Monday through Friday, building connections with referral partners, prospects, and clients. This role also requires active participation in community events, networking opportunities, and after-hours engagement, helping to expand SERVPRO’s visibility and reputation throughout the Brainerd Lakes and Little Falls areas. The representative will utilize SERVPRO marketing tools, including Key Differentiators and the Emergency Ready Plan (ERP), to educate partners and clients on services and long-term value. Clear communication, consistent follow-up, and proactive relationship management are critical to ensuring customer satisfaction and long-term loyalty.

Requirements

Minimum of 2+ years in B2B sales, marketing, or relationship-based roles
Strong communication, networking, and follow-up skills
Highly self-motivated, competitive, and goal-oriented
Ability to manage territory independently and stay organized
Comfortable working primarily in the field (80–90%)
Willingness to work flexible hours, including evenings and occasional weekends
Proficient with CRM systems and basic business software

Nice To Haves

Experience in restoration, insurance, construction, or service industries preferred

Responsibilities

Conduct daily in-person visits within assigned territory (Monday–Friday)
Build and maintain relationships across insurance agents, adjusters, property managers, business owners, resort operators, and homeowners
Establish SERVPRO as the go-to restoration provider in the Brainerd & Little Falls markets
Execute a structured route plan to ensure consistent coverage and engagement
Identify and pursue new business opportunities while maintaining existing relationships
Actively promote SERVPRO services across residential, commercial, and specialty industries (including resorts and seasonal properties)
Deliver presentations, trainings, and educational meetings to referral partners
Drive adoption of the Emergency Ready Plan (ERP) program
Maintain consistent communication with clients to ensure readiness, satisfaction, and repeat business
Follow up on active and completed jobs to strengthen relationships and identify future opportunities
Attend and actively participate in local networking events, chambers, associations, and industry functions
Represent SERVPRO at community events, sponsorships, and outreach initiatives
Engage in evening and weekend activities to expand relationships and brand awareness
Support and help coordinate client appreciation and marketing events
Act as a visible ambassador for SERVPRO within the community
Submit a weekly performance report including: Daily activity and contacts made, Progress toward sales and relationship goals, Opportunities, challenges, and next steps
Maintain accurate and consistent documentation in CRM (SalesForce)
Participate in regular sales meetings, coaching sessions, and performance reviews
Track progress toward monthly and annual sales targets

Benefits

Company car
Dental insurance
Health insurance
Paid time off
Paid Holidays
Kavira Health Benefit
HSA (if enrolled in health insurance)-Company contributes $100 per month into HSA
Retirement Plan match
Free Life Insurance coverage
Short term disability
Accident Insurance
Critical Care Insurance
Employee Resource Group