Sales Marketing - HubSpot Specialist

Net Friends • Durham, NC

1d • Onsite

About The Position

Net Friends is hiring a Sales Marketing - HubSpot Specialist to join our team at our headquarters in Durham, NC. This position plays a critical role in supporting our sales and marketing operations by maintaining our CRM, managing proposal workflows, supporting procurement activities, and continually improving the systems that help our business grow. The position is fully on-site at our Durham headquarters Monday through Friday. Daily in-office collaboration is a firm requirement for this role. The position has an annual salary range of $40,000–$60,000. The position is centered around three primary areas of responsibility: Approximately 50% HubSpot administration, PandaDoc management, and sales/customer reporting; Approximately 25% procurement and proposal support; Approximately 25% sales operations projects, automation initiatives, and operational process improvement.

Requirements

• Strong experience administering HubSpot CRM
• Experience building workflows, reports, dashboards, automations, and customer journeys within HubSpot
• Experience with CRM integrations and data management best practices
• Ability to analyze data and present meaningful reporting
• Strong troubleshooting and problem-solving skills
• Excellent organizational skills with exceptional attention to detail
• Strong written and verbal communication skills
• Ability to manage multiple projects while meeting deadlines
• Professional, collaborative, and customer-focused approach
• Ability to work independently while partnering effectively across departments
• A continuous improvement mindset with a passion for automation and operational excellence
• Willingness to learn new technologies and adapt to changing business needs
• Professional experience administering HubSpot CRM is required

Nice To Haves

• Experience with PandaDoc or similar proposal management software strongly preferred
• Experience using AI tools to improve business workflows, content creation, reporting, or operational efficiency strongly preferred
• Strong Microsoft 365 proficiency, including Outlook and Excel
• Four-year degree preferred, but not required
• HubSpot Academy certifications are a plus
• Experience with PandaDoc or similar proposal software strongly preferred
• Experience supporting sales operations, CRM administration, procurement, or business operations preferred
• Experience with Microsoft Office and Microsoft 365 collaboration tools

Responsibilities

• Administer and continually improve our HubSpot CRM environment
• Maintain CRM data integrity through ongoing auditing, cleanup, and quality assurance
• Build and maintain workflows, automations, dashboards, reports, forms, landing pages, and email templates
• Administer PandaDoc templates, workflows, and HubSpot integrations
• Prepare and support customer proposals and procurement requests
• Generate sales, customer, and operational reports for leadership and the sales team
• Coordinate with sales and marketing to support campaigns and customer communications
• Identify opportunities to automate manual processes using HubSpot, AI tools, and integrated business systems
• Troubleshoot CRM issues and recommend system improvements
• Document processes and maintain operational standards across sales systems
• Support additional sales operations initiatives as business priorities evolve

Benefits

• Company-paid health, dental, vision, disability, life, and AD&D insurance for employees, with additional health plan options available
• 401(k) plan with employer match
• Monthly phone and internet stipend
• Up to three weeks of flexible Paid Time Off (PTO) during your first year, increasing to four weeks after your first anniversary
• Five days of Paid Sick Leave (PSL) annually
• Eight paid holidays
• Professional development resources

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree