Sales & Marketing Coordinator
About The Position
This role exists to free up our CEO’s calendar for high-value sales appointments. You’ll handle the groundwork that makes those appointments happen — and the follow-up that helps close them. You’ll be the connective tissue between our marketing presence, our outbound prospecting efforts, and our CRM. Think of this as sales ops meets marketing support meets junior SDR. This role is designed with upward mobility in mind. If you’re disciplined, learn the business, and demonstrate the ability to build relationships, the natural next step is a transition into a full outside sales role — with quota responsibility and commission earnings. We promote from within, and this position is how we develop the next generation of our sales team. Macro Connect is a Detroit-based Managed Service Provider (MSP) delivering IT services to schools, cities, and businesses. With 27 employees and an office in a renovated historic library, we’re a tight-knit, high-performing team that takes our work seriously — and has fun doing it. We’re growing, and we need a sharp, hungry, detail-obsessed coordinator to help us scale. This is a ground-floor opportunity to learn the technology sales world from the inside out, earn real responsibility fast, and grow into a full outside sales role if you’re willing to put in the work.
Requirements
- Bachelor’s degree or equivalent — any major considered; communications, marketing, business, or IT-adjacent fields are a plus
- Exceptional written communication skills — we will evaluate this directly in the interview process
- High comfort level with technology; experience with CRM tools, email marketing platforms, LinkedIn, or automation software is a bonus
- Genuine curiosity about IT, managed services, cybersecurity, or B2B sales
- Competitive but coachable personality — you want to grow and you’re willing to put in the reps to get there
- Disciplined self-starter with strong organizational skills and the ability to juggle multiple priorities without dropping the ball
Nice To Haves
- Familiarity with GlassHive, Apollo.io, or Autotask
- Prior internship, job, or project in a sales, marketing, or customer-facing role
- Exposure to IT concepts, terminology, or the MSP industry
- Experience working within EOS (Entrepreneurial Operating System)
Responsibilities
- Research and build targeted prospect lists using Apollo.io
- Execute outbound email and LinkedIn sequences on behalf of the CEO
- Research and attend networking groups, conferences and events to build our network
- Log and track all prospecting activities in GlassHive and Autotask (PSA)
- Qualify inbound and outbound leads and schedule appointments for the CEO
- Maintain and update CRM records with accurate, timely data
- Attend sales appointments with the CEO or engineering team
- Assist in preparing quotes, proposals, and presentation materials
- Support the RFP process by gathering information and formatting documents
- Track follow-up tasks, pipeline stages, and next steps across active opportunities
- Manage and update our LinkedIn presence and other social channels with consistent, professional content
- Draft email campaigns, newsletters, and outreach sequences in GlassHive
- Coordinate vendor and partner communications to support co-marketing and lead-sharing programs
- Help maintain a consistent brand voice across all written touchpoints
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
